Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Assistant Vice President, P2P We are looking for someone with extensive knowledge and understanding of the entire Source to Pay process management and improvement in a fairly high-pressure business environment You should have managed large sized Source to Pay Teams (Team of at least 60+) for a meaningful period and possess excellent domain & hands on expertise in Purchase to Pay (Master Data, Invoice Processing, Helpdesk, T&E) with experience in Leading transition from Global Markets Responsibilities Establish deep relationship with key client stakeholders and understand and address customer pain points and vision Work closely with other Accounts Departments to understand business transactions and ensure they are processed and accounted for appropriately and accurately Ensure process governance including reporting and analysis to key stakeholders – communicate on a regular basis to discuss operational issues, key metrics, CTQ’s (internally &/or externally) Partner with customer and transformation leader in defining and driving the PTP transformation agenda Bring in the latest best practices Act as point of escalation to resolve accounting and reporting related issues in a timely manner and ensure all queries are dealt accurately and efficiently Evaluate and recommend improvements to systems or other processes to maximize the use of information system resources to develop comprehensive reporting models Provide day to day management of the cross functional team in assigning and monitoring deliverables, and motivating and leading the teams to improve performance and work product Develop the team through effective performance management and monthly appraisals Qualifications we seek in you! Minimum qualifications Graduate/Post Graduate in Commerce or MBA with experience in the P2P domain Ability to foresee risks, be proactive and predictive while developing risk mitigation plans Possess excellent skills in stake holder Mgmt Knowledge of Digital Tools & ERP’s (Coupa, Service Now, Concur) Preferred qualifications Good financial analytical skills and problem solving skills Ability to read and interpret AP reports, financial statements and other financial or accounting related information Proficient in MS Office applications, such as Word, Excel, PowerPoint, etc Exposure in driving Transformation Project in the area of O2C Experience in leading transition from Global market Knowledge of RFP, RFI & Solution support Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Vice President Primary Location India-Kolkata Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 16, 2025, 7:44:24 AM Unposting Date Jun 21, 2025, 1:29:00 PM Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients . Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Associate, Invoice Coding Responsibilities Logistics freight invoice auditing, coding and processing for non-purchase orders shipments across multiple regions. Review the invoices for accuracy, quality with respect to vital information for coding in Ariba. Tracking, reviewing, approving and creating invoices . Defining and implementing invoice coding process. Managing client requests, queries, invoice processing data, reporting, aging, handling complex invoice coding process, verification of charges, duties and tax. Able to grasp the invoices pattern and code the invoice in Ariba as per the defined procedures and logic Able to work with the stakeholders to resolve queries, setup for training, handling Adhoc requests and reporting Work on SAP, SAP Ariba, Excel, ms word and pdf file types for invoice processing. Have good reasoning and analytical skills and able to identify ways to improvise the invoice coding process and process volumes and meet the demanding targets. Qualifications we seek in you! Minimum qualifications Any Graduate Technical: Knowledge on Excel, Pdf, SAP and Ariba (Preferable) Domain: Freight invoice processing, customs invoices, Understanding on charges and tax on invoice Preferred qualifications Interpersonal skills: Good communication, email writing skills, Proactive approach in collaborating with business partners, ability to read and work fast and meet the deadlines . Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Associate Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 16, 2025, 10:22:18 PM Unposting Date Dec 14, 2025, 2:22:18 AM Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Management Trainee, Record to Report We're looking for an accounting graduate with prior accounting experience. You should have expertise in Accounting Knowledge in Fixed Assets, Intercompany and Month end closing and reporting. Responsibilities In this role, you will be responsible for all the activities related to month end closing activities. Reporting & consolidations. Produce quarterly, annual and audited statutory financial statements Review & Posting of Month End Journal Entries Review & Performing Month End Close activities Prepare & Review of Balance sheet Accounts Reconciliations Handle quarterly intercompany process Resolution of Balancing Items Experienced Accounting Knowledge (With Closing & reporting experience) Qualifications we seek in you Minimum qualifications B.Com Graduate Excellent Reconciliation, Accounting & Reporting experience Preferred qualifications CA Inter degree & significant experience in General Ledger Good interpersonal skills SME knowledge of accounting concepts Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Management Trainee Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 2:34:56 AM Unposting Date Aug 16, 2025, 1:29:00 PM Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of MT, Record to Report In this role, you will be responsible for General Ledger close activities like Processing journals, account reconciliations, trial balance review, reporting of unreconciled open items. You will work with customers/client in day to day operations wherein at times you may need to have telephonic conversations with them. Responsibilities Preparation and review responsibilities of Month end Accounting, Balance sheet account reconciliations and reporting of open Items Ensure timely delivery of work and providing regular update to all stakeholders including clients. Preparation and updating of process documentation to keep it up to date all the time. Doing research, investigations and analysis, hence trying to analyze things in detail with an underlying logic Manage responses to queries from clients and auditors. Monthly review of the P&L and balance sheet and commentary for the key callouts Involvement in migration of any additional finance responsibilities which includes developing and maintaining process maps and supporting documentation for all finance functions managed by the team Managing ad-hoc reporting & queries Ensuring integrity and completeness of financial records, and ensuring compliance with finance control standards Qualifications we seek in you Minimum qualifications Post Graduate in commerce/finance stream Excellent Reconciliation, Accounting & Reporting experience Preferred qualifications MBA finance Prior experience in recs & close Good knowledge of Oracle General Ledger Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Management Trainee Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 2:22:06 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. We are inviting applications for the role of Assistant Manager, Record to Report We're looking for an accounting graduate with prior accounting experience. You should have expertise in Accounting Knowledge in Fixed Assets, Intercompany and Month end closing and reporting. Responsibilities In this role, you will be responsible for all the activities related to month end closing activities. Contributing to the monthly corporate reporting process o Gathering and preparing journal entries o Issuance of monthly financial statements o Preparation of financial reporting for forecast and budget Client P&Ls o Responsible for reviewing monthly client P&Ls and distribution Monthly analysis and review of balance sheet accounts and expense accounts o Balance Sheet reconciliations o Analysis of expense accounts – trends, reasons for increases, etc. o Analysis and preparation/reversal of monthly accruals o Coding invoices to proper expense accounts to ensure costs are properly captured Payroll reconciliation Bank Reconciliations Responsible for intercompany balances o Review of all intercompany invoices and posting of related transactions o Reconciliation of all intercompany accounts o Financial Reporting & FP&A o Prepare monthly Management Packs for Finance Directors o Variance Analysis with meaningful explanations o Budgeting & Forecasting o Actual VS Forecast walkthrough o Reporting by Business Line Thorough understanding of P/L & B/S reporting process, prior experience in HFM is preferable SOX Compliance o Must ensure that monthly book is complete and done in accordance with SOX requirements o Maintain and update documentation of current controls/policies and procedures Participate in proposals, transformation projects, solutions, and other projects Subject Matter Specialist will contribute to improving metrics and cost efficiency of R2R processes Hands on experience of reconciling & reviewing Cash, Bank, Intercompany, Payable, Receivable, Investment & other balance sheet accounts with an Insurance Co Ability to analyze & synthesize accounting information Performs other duties that maybe assigned from time to time. Qualifications we seek in you Minimum qualifications Graduate of Bachelor of Science in Accountancy (BSA). Certified Public Accountant is preferred with a experience in F&A & RTR process Experience in Insurance industry will be an added advantage Ability to understand instructions, analysis transactions, match transactions & report correct reconciliations. Ensure all controls are followed & existing exceptions / responses are reviewed before finalizing reconciliations Ability to handle varied volumes of workloads and to reach targets and deadlines on a timely basis Strong organization and computer skills Able to manage relationship and communication with client stakeholders on all activities Develops, implements and maintains systems, procedures and policies for RTR function to ensure adherence to company guidelines Manages monthly closing of financial records and posting of month end information to ensures accuracy of financial statements Experience of working on reconciliation tools & Oracle ERP would be an added advantage Participate in proposals, transformation projects, solutions, and other projects Subject Matter Specialist will contribute to improving overall process delivery, metrics and cost efficiency of R2R processes Good understanding of accounting concepts and Eye for detail with quick response time Preferred Qualification A passionate individual who can gain a big picture view of a company’s finance and accounting operations, and make contributions in the areas of Accounting and Reporting by providing standard process improvements in these areas Good understanding of accounting concepts, processes and key controls, policies, reporting and budgeting principles Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career — Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Manager Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 12:40:48 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Campus Fresher – Senior Associate! Responsibilities Validating user actions on the client side and providing responsive feedback. Managed Coding, Bug Fixing and Testing. Managing web testing and dealing with cross browser compatibility issues. Managing project and team independently. Experience in Core-java, Struts/Spring and AWS Qualifications we seek in you! Minimum Qualifications / Skills B.Tech/B.E/ MCA Excellent written and verbal communication skills Preferred Qualifications/ Skills Experience in Core-java, Struts/Spring and AWS Strong understanding in Relational database concepts • Good knowledge and work experience of SQL Experience with Maven, GIT, html, jsp, css, javascript Ability to communicate, friendly and cultural behavior during customer contact and should have strong customer focus Strong written and verbal communication skills Flexible to work in shifts on rotation basis. Willingness and ability to multi-task. Willingness to learn the Product/Platform and associated technologies. Ability to be learn and apply new processes and tools. Technical understanding of products/services and/or ecosystem being supported. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Senior Associate Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 16, 2025, 9:56:52 PM Unposting Date Dec 14, 2025, 1:56:52 AM Master Skills List Consulting Job Category Campus Graduate DTAI

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate - Underwriting Support! Your role will require you to utilize your experience in and knowledge of insurance/reinsurance and underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team. Responsibilities Transaction processing for Underwriting Support Teams Knowledge of Market Reform Contract (Slip), it's sections and details such as written line, Sign Line etc. as well as carrier generated policy documentation. Exposure to London Market i.e., Company and Bureau markets is preferable. Invoice production and provision of credit control support Responsible to comprehend, good customer service attitude to clearly articulate the resolution. Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis. Data collection, formatting, and analysis Document production, collection, and distribution Supporting client teams in the UK and liaising with their colleagues on a multi-national basis Operational support with multiple activities for client service teams Qualifications we seek in you! Minimum Qualifications Graduate (in any discipline) Should have knowledge of Insurance lifecycle. Demonstrate and cultivate customer focus, collaboration, accountability, initiative, and innovation. Proficient in English language- both written and oral Preferred Qualification Insurance domain awareness P&C Underwriting knowledge Good knowledge of MS Office Higher certifications preferred- LM1 & LM2 Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 12:34:00 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Assistant Vice President, Procure to Pay! In this role, you will be part of Account Payable COE Operations & will be responsible to drive digital transformation initiatives for your portfolio size of 1800+ FTE. The role reports to AP COE leader/ Cluster Tower lead depending on the size of you. As AVP AP you will be responsible for all aspects of your portfolio including people, process, client in all phases of cycle from pre-sales, sales, solution, transition, transformation, and operation. Responsibilities Lead large teams, groom, and enable career progression while encouraging Genpact culture (CI2). Achieve /exceed retention targets. Lead the delivery of outsourced services F&A: AP to ensure customer happiness and increased revenue through client up-sell Ensure all month-end activities are completed within agreed time and of the highest quality and ensure metrics are met as per agreed critical metrics / SLAs targets as applicable. Handling internal & External Audits: Support Ops Compliance / Surveillance teams to ensure zero audit observations and findings. Extensively involved in building MAPs Management action plans wherever required and applicable. This needs outstanding governance in checking for policy and practice adherence Review the team's day to day activities, including but not limited to invoice processing, payments, helpdesk, GRIR, vendor reconciliations audit requests, analysis and other requests pertaining to the accounts payable process You should partner with your global teams to set up and monitor vendor master file, Payments, T&E Processing and Audits, External Regulatory reporting (Eg 1099, DADS2 etc.), Helpdesk, Statement Auditing, Escheatment Function, VAT and Other Special Processes. Take the lead in working with digital teams on introducing breakthrough technology solutions into operations, especially RPA, End to solutions based on AI, Run operations to achieve/exceed P&L expectations, Understand and execute the efficiency of resources and the right level of skill. Be responsible for NPS and experience of clients and internal stake holders Respond to customer requests from legal, internal/external audit or business units, assisting with management response and resolution for in scope areas of responsibility Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda Implement appropriate mechanisms to identify, understand and call out performance gaps and/or performance breakthroughs. Develop and implement improvement plans to close performance gaps. Ability to understand benchmarks and drive standardization and simplification in COE models. Ability to drive large scale impact both for value and efficienct Collaborate in the new deal process including solutioning, pricing, due diligence, transition, and stabilization. Should be able to work with the customer independently and carve out the desired scope / solution. Work closely with client CXO’s and process owners, Genpact operating teams and global relationship managers for key accounts Develop a strategy for winning and transitioning new deals while running and growing the existing relationships Be responsible for ensuring the right solution is proposed for new deals, actively participating in the deal process, aiding, and enabling robust transitions, delivering ongoing client happiness through consistent high class service delivery, and thereby ensure high NPS, cross sell and profitability Own the way in implementing new technologies in operations and display a strong executive presence Qualifications we seek in you! Minimum Qualifications / Skills MBA Finance preferred Relevant experience in Accounts Payable domain Intellectual agility and analytical outlook Ability to independently manage GBS tower lead level stake holders Preferred Qualifications/ Skills Preferably from a service industry Good communication / articulation skills Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Vice President Primary Location India-Noida Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 16, 2025, 6:35:15 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant – Account PMO In this role, the primary responsibility includes around strategy, budgeting, growth requirements, technology architecture and design, project management, people management and strong presence in front of client. The person will also be required to hand off seamless delivery to oversee day-to-day operations Collaborating with other operations delivery managers from Genpact across services provided and mange escalations for the program. Will also manage ongoing relationship with stakeholder and other clients as may be assigned. A self-starter you are up-to-speed with the latest developments in the tech world. Responsibilities Responsible for end-to-end technology project management Play an important role in establishing presence. Oversee delivery aspects and work shoulder to shoulder with customer or internal representatives for the program Partnering with Customers and Internal stakeholders on effective CM (change management) Participate in governance meetings for operational performance reviews Collaborate with Customer team to resolve any operational challenges Manage/handle escalations, proactively engage resources to address issues and resolve. Drive quality initiatives, process change initiatives, Lean/Kaizen activities, and other change/Six Sigma initiatives Participate on business leadership meetings, helping to develop and drive strategies and programs which improve the competitive position and profitability of the organization Works to develop and sustain Client Relationship & Trust Identifying and eliminating root cause barriers to accuracy, productivity, and quality Participates on business leadership meetings, representing location and business unit to VP /SVP & Mgmt. team Work with Service delivery and enabling functions in Genpact team to deliver as committed in contract to customer Evaluate and provide advice on delivery and management tools for in scope services Provide research assistance for innovation with new technologies and potential process optimization Provide business case assistance and preparation, as required and agreed Review and approve all recommended services, standards, policies, procedures, and requirements, as Customers deems appropriate. Qualifications we seek in you! Minimum Qualifications BE/ B Tech/ MCA/M Tech Preferred Qualifications/ Skills Production Support of Insurance Apps under SLA/KPI ambit Coordination with Cross Functional teams, vendor teams, Business Owners, Infrastructure & Cloud team Execution of Transformation, Integration & Automation Programs/ Projects Experience on JIRA/ Remedy tool Well versed with ITIL Framework (Incident/ Change/ Problem Management/ Request Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Lead Consultant Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 4:53:02 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Vice President- Accounts Payable This role will work closely with senior leaders across the business to establish a leadership development strategy and deliver ‘outstanding’ learning experiences for leaders globally. The role involves leading a large team covering Accounts payable, Travel & Expense, Reconciliation and Payments, Helpdesk, etc. and ensure consistent service delivery and improvements over time. If you are an accounting graduate with relevant accounting experience and a sound knowledge of end-to-end accounts payable process. Have you handled a team size of ~100 people - then this role is for you. In this role, you shall be leading AP Operations team and collaborate with client GPO’s & Genpact internal teams such as Practice / Digital transformation / Technology teams to drive Operational excellence and transformation. Also work on strict deadlines, in a fairly high-pressure business environment, manage escalations and initiate CAPA to guide various AP processes towards operational excellence. Responsibilities As a Service Tower leader, you will be responsible for the Account Payables operations team in multiple delivery centers across the globe Should have hands-on experience across the AP Value chain sub-processes with in-depth knowledge and should be able to articulate process challenges & remediation thereon The incumbent should have deep insights into Digital & Technological trends which can support and enhance delivery excellence Work in a complex stakeholder environment, with various customer touchpoints, across geographies and drive outcomes like Paid On-Time, Net Promoter Score, etc. Work with teams to make sure all month-end activities are completed within the agreed time and with high quality and ensure metrics are met as per agreed KPIs / SLAs targets as applicable Manage internal & External Audits: Support Ops Compliance / Surveillance teams to ensure zero audit observations and findings. Extensively involved in building MAPs – Management action plans wherever required and applicable. This needs outstanding governance in checking for policy and practice adherence. Review & be on top of the team’s day to day activities, including but not limited to invoicing, audit requests, analysis, and other requests for the accounts payable process Partner with your global teams to set up and monitor vendor master files, Payments, T&E Processing and Audits, External Regulatory reporting, Helpdesk, Statement Auditing, VAT, and Other Special processes Respond to customer requests from legal, internal/external audit or business units, assist with management response and resolution for in-scope areas of responsibility Generate business for the organization, drive P&L account for the Service tower, leading the business for success through Finance, Process Excellence, People, and digital. Lead Lean and Six Sigma to drive Intelligence operations and drive Continuous improvement for winning more business Work with the Business leader, functional leaders, Vertical and Organization-wide leaders to build future solutions. Extensive knowledge of Multiple ERP (Oracle/SAP), Systems and Manual Intensive nature of Work Qualifications we seek in you! Minimum Qualifications B. Com Graduations (MBA – Finance preferred) Relevant experience in Accounts Payable domain Preferred Qualifications/ Skills Excellent written & verbal interpersonal skills Proficient in MS Office applications, especially in MS excel Good analytical & problem-solving skills with ability to handle team & lead client discussions Ability to navigate large internal and external organizations, while taking the team along Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Vice President Primary Location India-Noida Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 16, 2025, 7:28:52 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Vice President, OTC Collection Delivery Leader Overall Applicant would be responsible for Service delivery, meeting Critical Service levels in a way Genpact Financial targets are met, and Client satisfaction is kept at a prominent level. Leverage scale and cross portfolio synergies to deliver beyond Client expectation and catalyze Genpact growth agenda Responsibilities accountable for implementing and leveraging Lean Daily Management and to implement Genpact global and regional operational initiatives enabling Surprise Free Operation Own the planning and execution for the annual financial targets (Revenue and AOI) Catalyze the identification of Synergies among multiple OTC programs in the portfolio, define Best OTC Practices for delivery teams to consider in their Transformation Plans Ensure Transformation Roadmaps developed and being delivered on all programs in accordance with Customer Commitments, performance, and cost-out targets. Drive frequent and productive Client conversations ensuring effective and mutually fruitful collaboration. Own the NPS process and resulting action plan. Effectively utilize the subject matter and enabling resources embedded in the region to drive high impact issue resolution. Build and maintain partnership with the regional support functions and the site or country leaders at delivery locations. Contribute to the Growth Agenda (new deals) by acting as the functional delivery lead and by providing subject matter expertise. Ensure the efficient and timely integration of new portfolios (talent transfer) to the Genpact platforms. Be an advocate for the Talent Engagement Agenda Promote Genpact's values across teams in supervision. Qualifications we seek in you! Minimum Qualifications / Skills Experience in customer management related roles: e.g., Global Lead, etc. Relevant years of experience in a BPO/Call Center/Shared Services environment (represents an advantage)! Experience in team management. Accountability: See it, own it, and solve it mindset. Willingness to go the extra mile. Effective communication skills: Ability to build and maintain effective relationships of trust and credibility with internal stakeholders and suppliers. Experience in managing multicultural operational teams in a Business Services environment. Proven record of accomplishment of gaining senior customer buy-in Be able to work in a global / regional Matrix organization with independent support and enabling capabilities. Exposure to P&L or cost center financial planning and management Execution: Ability to meet deadline and work well under pressure Project management and coordination skills are often required due to the complex nature and scope of many of our projects and initiatives. Ability to think strategically and communicate in a conceptual/structured way Ability to translate finance business needs into efficient tools & processes. Preferred Qualifications/ Skills College or master’s degree in commerce. Curiosity and interest to learn as much as possible about the areas in which the company operates. Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Vice President Primary Location India-Noida Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 16, 2025, 7:15:30 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Lead Consultant – Java Developer In this role, you will be responsible for Developing Microsoft Access Databases, including tables, queries, forms and reports, using standard IT processes, with data normalization and referential integrity. Responsibilities Responsible to collaborate with businesspeople to have a real time understanding of business problems and expected to focus on agile methodology of development. Struts 6 (Good to have worked on Struts 6.0 version but even if worked on Struts 2.0 and knowledge of Struts 6 should work. Struts is Mandatory). Deliver high quality change within the deadlines. In this role, you will be responsible for coding, testing and delivering high quality deliverables along with the reviews of the team members. Should be willing to learn new technologies. Understand and effectively communicate interactions between the front end and back-end systems. Qualifications we seek in you! Minimum Qualifications BE /B.Tech/M.Tech/MCA Preferred qualifications Java (1.8 or higher), Spring Boot framework (Core, AOP, Batch, JMS), Web Services (SOAP/REST), Oracle PL/SQL, Microservices, SQL Experienced working on Java Script (ExtJs framework), J2EE, Spring Boot, REST, JSON, Micro Services. Experience in TCF Framework (This is Homegrown Java framework from CVS so the Resources may not have experience in this. But experience in any similar MVC Framework like Struts, JSF other MVC framework should be good) Experience with IBM WebSphere server Experience with version control tools like Dimensions. Experience with HTML, XML & XSLT. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Lead Consultant Primary Location India-Noida Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 5:42:29 AM Unposting Date Ongoing Master Skills List Consulting Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Vice President - Lean Digital Transformation (F&A) A LDT lead is responsible to lead the improvement agenda for the vertical/customers assigned, work closely with COOs and other senior stakeholders, including clients. S/he is accountable to identify, coach and develop talent in LDT (BBs and MBBs) and charter agenda that covers productivity delivery, profitability improvement, client business impact, digital use case identification, leveraging Lean and Six Sigma. A Transformation lead ensures smooth delivery on functional & vertical goals for LDT at global level through resource deployment, collaboration and solving for systemic changes. Responsibilities Align with COO/Sr. GOL / Portfolio Owner to create the continuous improvement (CI) agenda and deliver on it Partner with ops to identify and deliver Value-Share and Revenue Assurance opportunities Thorough Continuous Improvement, delivery on committed productivity, productivity improvement in TBP accounts and Bad Bench reduction in named accounts Program manage Digital Twin deployment in prioritized accounts in the vertical Identify digital use cases Prioritize resource alignment to stabilize mega wins De-risk operations through Risk Control and Best Practice framework Orchestrate operational excellence, governance, and transformation rigor to optimize short-term improvement and long-term value creation. Hold self and organization accountable to deliver on Genpact client commitment. Own agreed and prioritized transformation initiatives by collaborating with Business, Service Line, Regional LDT leadership. Specific traits and success competencies for this role include: Growth and results focused leader with strong experience in Lean and Digital Transformation in top notch organizations The intellectual agility and curiosity needed to bring incisive perspectives and innovative approaches to a discussion Proven track record of managing delivery, operations, or teams; seasoned leader who thrives on the challenge to innovate and raise the bar continuously Proven abilities in operating with senior leaders, building strong internal networks, and delivering high impact programs in complex-matrixed environments Decisiveness and comfort in taking risks when working with ambiguity Digitally savvy with high levels of consultative selling skills Qualifications we seek in you! Minimum qualifications: Post Graduation from Top institutes Meaningful work experience in core Finance proficiencies (FP&A, Commercial & Operational Finance, Accounting Close, Risk, etc.), Financial Systems or Analytics Previous senior leadership experience in digital transformation, Lean Six Sigma, solution design, or process consulting with impact on delivery Global exposure with consistent track record for digital projects: Robotics, AI, automation Excellent communication and influencing skills. Communicate to senior leaders in simple terms, to drive resolution & decisions Demonstrated competency in strategic thinking & leadership with strong abilities in relationship management, flexibility/ adaptability, and accountability to targeted productivity/ outcome Qualifications & demonstrated experience for leading ‘Lean’ projects or application of 6Sigma methodologies with quantifiable efficiency and quality improvements is a plus Proven track record of driving transformation in client operations Preferred Qualifications/Skills: Digital deployment for large/ medium scale customers Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Vice President Primary Location India-Noida Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 16, 2025, 7:51:08 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Management Trainee - Training & Quality Responsibilities: New Hire Trainings and Refresher Sessions: Leads NHT program in line with client provided Training content to equip new hires with required knowledge on client processes and tools. Leads the Nesting team of Customer Service & Payment Support specialists to achieve performance goals to be assessed ready for movement to Operations Quality Monitoring: Evaluate and audit calls/ cases handled by team members to check quality health of the team, providing feedback and implementing improvement plans as necessary to bring in required improvement. Refresher Trainings and Process Knowledge Tests: Conduct regular training sessions to enhance the skills and knowledge of the team in line with new process updates and check retention through PKTs Compliance Assurance: Ensure all collection activities comply with industry regulations and company policies. Reporting: Prepare and present regular reports on team’s training and quality performance, challenges, and achievements to senior management. Customer Interaction: Handle escalated customer issues and complaints, ensuring a high level of customer satisfaction during no new hire batches to stay update to date with process changes Process Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness. Adhering to client defined Process Flows: Ensuring all operations activities during customer interactions comply with relevant process flows Qualifications we seek in you: Minimum Qualifications / Skills: Leadership: Ability to inspire and lead new hire batches and Production teams towards achieving common goals in direction of knowledge management and retention. Problem-Solving: Strong analytical skills to identify issues and develop effective solutions. Communication: Excellent verbal and written communication skills to interact with team members and customers effectively. Adaptability: Ability to work in a 24x7 fast-paced environment and adapt to changing priorities. Working Window: Mandatory readiness to work during US hours of operations i.e. Evening/ Night shifts (India time) with rotational week offs o Shift window: 10 Hours shift (9 hours production + 1 hour break) o Shift timings in US Hours:  6:00 am - 3:00 pm MST  7:30 am - 4:45 pm MST  10:00 am - 7:00 pm MST o Shift timings in IND Hours:  6:30 pm - 3:30 am IST  8:00 pm - 5:15 am IST  10:30 pm - 7:30 am IST Education Qualification: Graduate or Post Graduate in any field Advanced knowledge of MS Word & Excel. Ability to work in a fast-paced environment where standards of quality and timelines are established. High integrity to ensure compliance. Ability to work effectively in a team. Relevant experience with international IB/ OB Voice process Mandatory experience in Training and/ or Quality function as Process Trainer and/ or Quality Auditor Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Management Trainee Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 3:21:34 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Assistant Manager – Supervisor Responsibilities Leadership: Ability to inspire and lead new hire batches and Production teams towards achieving common goals in direction of knowledge management and retention. Problem-Solving: Strong analytical skills to identify issues and develop effective solutions. Communication: Excellent verbal and written communication skills to interact with team members and customers effectively. Adaptability: Ability to work in a 24x7 fast-paced environment and adapt to changing priorities. Lead and manage: Oversee the daily operations of the voice customer service and outbound call team, ensuring high-quality service delivery. Performance monitoring: Track and analyze team performance metrics, providing regular feedback and coaching to improve efficiency and effectiveness. Qualifications we seek in you: Minimum Qualifications / Skills: Training and development: Develop training programs to enhance team skills and knowledge, fostering a culture of continuous improvement. Customer satisfaction: Ensure customer inquiries and issues are resolved promptly and effectively, maintaining high levels of customer satisfaction. Process improvement: Identify opportunities for process enhancements and implement strategies to optimize service delivery. Reporting: Prepare and present regular reports on team performance, customer feedback, and operational challenges to senior management. Qualifications: Experience: Relevant experience in a supervisory role within customer service or call center operations. Skills: Strong leadership, communication, and problem-solving skills. Proficiency in CRM software and call center technologies. Attributes: Ability to work under pressure, manage multiple priorities, and adapt to changing business needs. Working Window: Mandatory readiness to work during US hours of operations i.e. Evening/ Night shifts (India time) with rotational week off o Shift window: 10 Hours shift (9 hours production + 1 hour break) o Shift timings in US Hours:  6:00 am - 3:00 pm MST  7:30 am - 4:45 pm MST  10:00 am - 7:00 pm MST o Shift timings in IND Hours:  6:30 pm - 3:30 am IST  8:00 pm - 5:15 am IST  10:30 pm - 7:30 am IST Education Qualification: Graduate or Post Graduate in any field Advanced knowledge of MS Word & Excel. Ability to work in a fast-paced environment where standards of quality and timelines are established. High integrity to ensure compliance. Ability to work effectively in a team. Relevant experience with international IB/ OB Voice process Mandatory experience in Training and/ or Quality function as Process Trainer and/ or Quality Auditor Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Manager Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 3:14:51 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Manager, Customer Service, Payment Support Responsibilities: Team Management: Lead, mentor, and motivate a team of Customer Service & Payment Support specialists and drive the team to achieve performance goals Performance Monitoring: Track and evaluate the performance of team members, providing feedback and implementing improvement plans as necessary. Training and Development: Conduct regular training sessions to enhance the skills and knowledge of the team regarding debt collection strategies and compliance requirements. Compliance Assurance: Ensure all collection activities comply with industry regulations and company policies. Reporting: Prepare and present regular reports on team performance, challenges, and achievements to senior management. Customer Interaction: Handle escalated customer issues and complaints, ensuring a high level of customer satisfaction. Process Improvement: Identify opportunities for process improvements and implement changes to enhance efficiency and effectiveness. Adhering to client defined Process Flows: Ensuring all operations activities during customer interactions comply with relevant process flows Providing Customer Service: Offering excellent customer service while handling sensitive financial matters, balancing assertiveness with empathy Qualifications we seek in you: Minimum Qualifications / Skills: Leadership: Ability to inspire and lead a team towards achieving common goals. Problem-Solving: Strong analytical skills to identify issues and develop effective solutions. Communication: Excellent verbal and written communication skills to interact with team members and customers effectively. Adaptability: Ability to work in a 24x7 fast-paced environment and adapt to changing priorities. Education Qualification: Graduate or Post Graduate in any field Working Window: Mandatory readiness to work during US hours of operations i.e. Evening/ Night shifts (India time) with rotational week offs o Shift window: 10 Hours shift (9 hours production + 1 hour break) o Shift timings in US Hours:  6:00 am - 3:00 pm MST  7:30 am - 4:45 pm MST  10:00 am - 7:00 pm MST o Shift timings in IND Hours:  6:30 pm - 3:30 am IST  8:00 pm - 5:15 am IST  10:30 pm - 7:30 am IST Advanced knowledge of MS Word & Excel. Ability to work in a fast-paced environment where standards of quality and timelines are established. High integrity to ensure compliance. Ability to work effectively in a team. Relevant experience in International Voice Customer Services / Payments Processing related business. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability, or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Manager Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 3:35:08 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory , our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI , our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook . Inviting applications for the role of Assistant Vice President - Operations (F&A) In this role, you will be responsible for leading the accounts, requiring excellent knowledge on ERP Applications, workflow tools etc. Focus on continuous process improvement and adaptive to change is the key. Develop, manage and sustain effective working relationships in the organization and actively collaborate closely with the Client. Vertical lead for any one or more of the OTC processes (billing, collections or cash applications) and be responsible for day-to-day operational delivery, people and process management along with Client expectation management. Responsibilities Lead large teams, groom, and enable career progression while encouraging Genpact culture (CI2). Achieve/ exceed retention targets. Handle the delivery of outsourced services F&A (OTC, RTR & S2P – sub process) to ensure customer centricity, customer happiness and increased revenue through client up-sell. Collaborate and work globally with other Genpact business leaders and functional leaders to build and commercialize existing and new product offerings. Sound domain knowledge in all F&A aspects such as billing, collections, cash applications and dispute management with the ability to draw linkages across all sub processes. Demonstrate lean six sigma framework to drive continuous performance improvement and drive transformation agenda. Must be able to work with cross functional teams like Operations, GPO, Digital team, Transformation team, Transitions team, HR, recruitment etc. Pro-active, ability to trouble shoot, work through organizational change scenarios. Implement appropriate mechanisms to identify, understand and intensify performance gaps and/ or performance breakthroughs. Develop and implement improvement plans to close performance gaps. Collaborate in the new deal process including solutioning, pricing, due diligence, transition, and stabilization. Qualifications we seek in you! Minimum Qualifications / Skills Should be able to leading entire portfolio with strong P&L knowledge Should be into leadership role, with strong client handling Excellent and strong communication skills – verbal and written. A hands-on leader, unafraid to learn from the ground up and delve into the core of processes to drive effective results, while carrying the team Willing to work in US shifts and work 100% of the time from the office. Prior domain experience in the services industry in leading large teams in OTC domains specific to the print/ media industry across advertising (newspaper, print, online), Commercial print, Single copy, subscriber and circulation platforms. Working knowhow, knowledge and awareness of all ERP applications in this industry such as – Adpoint, Shoom, ECS, Adbase, SCAP, Infor, Lawson, Genesys, Salesforce and/ or others. Intellectual agility and analytical outlook Prior Order to Cash Operations experience in the Industry with driving transformations/ projects experience/ engagement in robotic implementation experience will be preferred. Preferred Qualifications/ Skills Own client service delivery and engagement for the OTC /RTR/AP process or sub process aligned to Lead the way in implementing new technologies in operations and display a strong executive presence. Embrace the opportunity to lead and inspire, contributing to the continued growth and success by building collaborative teams that align and work to achieve Genpact and Client goals. Why join Genpact? Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve business challenges that matter Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Assistant Vice President Primary Location India-Gurugram Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 1:37:50 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Associate, Invoice to Cash We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer Responsibilities Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests. Identify and resolve unidentified cash and manage end to end process of Cash applications. Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner. Follow up on customer/internal disputes, customer questions and working between departments to get a resolution. Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund Qualifications Minimum qualifications Graduate in Commerce (B.Com) Freshers are eligible Good at English language skills (verbal and written) Meaningful Experience Preferred qualifications Strong Interpersonal Skills (Clear verbal and written Communication, Problem solving, etc.) Significant experience in Accounts Receivable/Order to Cash Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 16, 2025, 9:05:06 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Customer Service Consultant – Process Devloper – India – Gurgaon Responsibilities Answering phone calls in the languages mentioned, with a nice, controlled voice, on a priority established by the team leader. Being able to communicate effectively both verbally and in writing. Able to sense other people’s emotions and provide the answer or support based on their needs. Have a high-level tolerance without losing temper or being irritated by the day-to-day situation. Easy adjust to changing scenarios regarding ways of working. Going beyond simply hearing the words that the other person speaks. Trying to focus on the needs and provide the right solution. Receiving and placing customer orders for the in-scope products/services (leasing, credit, bank accounts); Customer service through electronic channels. Projecting a positive image of the company and brand. Implementing changes using your creativity and focus on process improvement. Correct and complete documentation of all customer interactions. Having a good ‘know-how’ of the entire process. Using time effectively and prioritize the daily tasks accordingly. Sharing with all team members any relevant knowledge obtained through customer interactions. Attending training sessions. Arranging working schedules with colleagues flexibly, according to business needs. Successfully completing the training plan and passing the process knowledge test (PKT) on a regular basis. Providing assistance to new colleagues whenever possible. Inform the process trainers and the management team whenever the information in an SOP is identified as out-of-date. Able to use tools such excel, word, PowerPoint - as per the business and process requirements. Qualifications Minimum qualifications Very good knowledge of English (B2). Bachelor’s degree. Good MS Office knowledge. Analytical thinking and self-starter. Preferred qualifications Relevant experience in international phone customer service. High motivation and ability to learn. Ability to work under time pressure. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Developer Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 17, 2025, 3:01:28 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. We are inviting applications for the role of Process Associate, Underwriting Support Your role will require you to utilize your experience in and knowledge of insurance/reinsurance and underwriting processes to process transactions for the Underwriting Support Teams and communicate with the Onsite Team. Responsibilities Transaction processing for Underwriting Support Teams Exposure to London Market i.e. Company (ILU & Lirma) and Lloyd's market is a must Responsible to comprehend, good customer service attitude to clearly articulate the resolution Responsible to balance dynamic volumes of workloads and to reach targets and deadlines on a timely basis Knowledge of Insurance Contract of UK (Slip), it's sections and details such as written line, Sign Line etc Exposure to Specialty lines is a must i.e energy, Marine Hull, GA, K&R, Terrorism, Financial & Professional etc Qualifications we seek in you Minimum Qualifications Graduate (in any discipline) Freshers are eligible Should have wing to wing knowledge of the Underwriting lifecycle Demonstrate and cultivate customer focus, collaboration, accountability, initiative and innovation Proficient in English language- both written and oral Preferred Skill Set Insurance domain awareness Good knowledge of MS Office Higher certifications preferred- LM1 & LM2 Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at www.genpact.com and on X, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. Job Process Associate Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Jun 16, 2025, 8:51:51 AM Unposting Date Ongoing Master Skills List Operations Job Category Full Time