Posted:2 days ago|
Platform:
Work from Office
Full Time
The role is responsible for ensuring total quality management of all Revenue Cycle Services for the client(s) to which he/she is aligned. This role shall also build a strong culture of operational excellence across the associates in the assigned clients.
- Develop and deploy a best in class Service Quality framework to drive higher performance on key business metrics in revenue cycle management
- Ensure standardization of Service Quality practices across the projects to drive measurable, repeatable and predictable operations
- Manage, oversee and support Internal Staff Development, Quality Management and Organization Development
- Promoting and Drive a culture of Quality Achievement and Performance Improvement throughout the Assigned Accounts
- Enabling strong Data Driven Organization Model
- Deployment of continuous improvement activities through Kaizen and Six Sigma Methodologies
SSA Nirman
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