General Manager Luxury Showroom

As the General Manager for a luxury showroom in Surat, Gujarat, you will play a pivotal role in overseeing the overall operation and management of the showroom. Your experience in the hospitality industry, particularly from renowned 5-star hotel chains, will be crucial in ensuring a premium customer experience and maintaining the showroom to a 5-star standard. Your responsibilities will include managing facility and property operations to uphold luxurious standards, coordinating with maintenance teams, and ensuring strict adherence to health and safety protocols. You will be tasked with delivering a world-class customer experience, handling VIP clientele with exceptional attention to detail, and organizing exclusive events to enhance customer loyalty. Leading and managing the showroom team will be a key aspect of your role, where you will provide training, oversee staff scheduling and performance reviews, and maintain operational excellence within budget constraints. Your ability to implement and monitor standard operating procedures in alignment with luxury retail and hospitality guidelines will be essential. To excel in this role, you should possess a Bachelor's degree in Hospitality Management or related field, along with at least 8 years of experience in a General Manager or similar leadership role within a luxury hotel. Strong knowledge of property management, facility maintenance, and customer relationship management, as well as excellent leadership, communication, and interpersonal skills, will be required. Experience working with high-net-worth individuals and VIP clientele will be advantageous, along with meticulous attention to detail and a proactive approach to maintaining luxury standards.,