General Manager - Facility Management

General Manager - Facility Management

Key Responsibilities:
Overall responsibility for property maintenance and facility management of the site.Conduct periodic review meetings with the client and the site team to ensure smooth operations.Set internal targets for the team, track performance, and drive completion.Conceptualize, develop, and implement processes and SOPs for onsite operations.Oversee engineering services, utilities operations, and preventive as well as corrective maintenance.Monitor and manage the CAM (Common Area Maintenance) budget, including expenditure tracking and analysis.Conduct regular inspections of the building, equipment, and services (engineering, housekeeping, security, landscaping, etc.) to ensure adequacy and timely repairs.Lead, supervise, and review the work of subordinates; provide instructions, maintain discipline, and resolve complex site-related issues.Manage inventory, rental, repair, and maintenance of equipment; liaise with the client regarding maintenance issues and building system improvements.Analyze complaints, recommend corrective solutions, and ensure timely resolution.Prepare and present correspondence, financial, statistical, and operational reports. Maintain essential records and files.Ensure high standards of site upkeep, cleanliness, and safety in line with luxury property expectations.Review and update checklists, operational steps, and spare parts consumption periodically.Coordinate daily with the client team on operational and maintenance activities.Liaise with OEMs for AMC obligations and system breakdown support.Ensure strict adherence to safety guidelines and compliance requirements by all staff and vendors.Conduct monthly performance reviews with departmental managers (technical, soft services, security, housekeeping, etc.).

Education:

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