2163 General Insurance Jobs - Page 15

Hiring – Telesales Officers Languages: Marathi (Mandatory), Hindi, English Qualification: HSC/Graduate Experience: Must have telesales experience (No freshers) Docs: OL/Experience Letter required Salary: 18K – 28K in-hand (Up to 4 LPA) Required Candidate profile Weekly Off: Rotational Shift Time: 9:30 AM to 6:30 PM Age Limit: Max30 How To Apply.. To schedule your interview Call or send your CV through WhatsApp number mentioned below HR Sakshi:- 8432537262 Perks and benefits Incentives and growth opportunities.

The Apex Group was established in Bermuda in 2003 and is now one of the worlds largest fund administration and middle office solutions providers. Our business is unique in its ability to reach globally, service locally and provide cross-jurisdictional services. With our clients at the heart of everything we do, our hard-working team has successfully delivered on an unprecedented growth and transformation journey, and we are now represented by over circa 13,000 employees across 112 offices worldwide.Your career with us should reflect your energy and passion. Thats why, at Apex Group, we will do more than simply empower you. We will work to supercharge your unique skills and experience. Take the lead and well give you the support you need to be at the top of your game. And we offer you the freedom to be a positive disrupter and turn big ideas into bold, industry-changing realities. For our business, for clients, and for you DisclaimerUnsolicited CVs sent to Apex (Talent Acquisition Team or Hiring Managers) by recruitment agencies will not be accepted for this position. Apex operates a direct sourcing model and where agency assistance is required, the Talent Acquisition team will engage directly with our exclusive recruitment partners.

Skill required: Property & Casualty - Actuarial Science Designation: Actuarial Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 7 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. What are we looking for Adaptable and flexible Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Qualification Any Graduation

Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.The benefits of having a strong core include injury prevention, reduction of back pain, improved lifting mechanics, balance, stability, and posture, as well as improved athletic performance.Group disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsAbility to work well in a teamPrioritization of workload Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Group Core Benefits - Group Disability Insurance Designation: Insurance Operations Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do We help insurers redefine their customer experience while accelerating their innovation agenda to drive sustainable growth by transforming to an intelligent operating model. Intelligent Insurance Operations combines our advisory, technology, and operations expertise, global scale, and robust ecosystem with our insurance transformation capabilities. It is structured to address the scope and complexity of the ever-changing insurance environment and offers a flexible operating model that can meet the unique needs of each market segment.The benefits of having a strong core include injury prevention, reduction of back pain, improved lifting mechanics, balance, stability, and posture, as well as improved athletic performance.Group disability coverage is tied to employment. If change or loss of job, the coverage is not portable. The cost of group coverage can also change from year to year. It is a sort of insurance that pays out if a policyholder is unable to work and earn an income due to a disability. What are we looking for Adaptable and flexibleAbility to perform under pressureProblem-solving skillsAbility to work well in a teamPrioritization of workloadFUW - Supporting underwriters in generating Quotes and Proposal by completing pre underwriting work. providing additional support to the underwriter in determining whether clients can qualify for insurance policies, products, or other financial services. Performing duties regarding new and renewal accounts, risk assessments, and loss runs and loss ratings, assisting underwriters with the computation of rates and premiums. 1.Ability to establish strong client relationship2.Ability to handle disputes3.Ability to manage multiple stakeholders4.Ability to meet deadlines5.Ability to perform under pressure Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Skill required: Property & Casualty- Underwriting - Underwriting Designation: Underwriting New Associate Qualifications: Any Graduation Years of Experience: 0 to 1 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do 6-8 years of experience in Property & Casualty Underwriting or Policy Servicing across shared services/Third Party BPO service providers (Essential) Hands on experience of managing the one of the following tasks from the earlier experience from Insurance Underwriting Cycle - Policy Issuance, Premium Audit, Pricing Reading, Endorsement, Quote/Booking, Aggregation / Modeling, Contract Reading, Slip Processing, Benchmarking, Binders Processing, Submission, Declarations, Cancellations, Reinstatements, Insurance KYC.Define Insurance policy and calucating premium including terms and condition for PropertyA process by which investment bankers raise investment capital from investors on behalf of corporations and governments that are issuing either equity or debt securities. Underwriting services are provided by some large specialist financial institutions, such as banks, insurance or investment houses, whereby they guarantee payment in case of damage or financial loss and accept the financial risk for liability arising from such guarantee. What are we looking for Good to have someone with experience in Re-Insurance Fac and Treaty business.Support regional UA Manager in overseeing all daily business activities and act as the first point of contact for all UAs in the region.Triages submission for missing information and follows up with the broker for outstanding items.Issues policies, endorsements, and cancellations; prepares policy writing instructions and premium billings and processes individual policy filings. Roles and Responsibilities: Assists the underwriter in the preparation of business, and metric reports; assists in the review of procedures to resolve issues.Performs quality control of premium audit statements prior to underwriting review; documents discrepancies and work with the premium auditor for resolution. Qualification Any Graduation

Hiring for the position of Sr. Executive CRM (Corporate Relationship Management) Job Description 1. Responsible for developing the corporate customer base for MDIndia Health Insurance Services. 2. Map the territory and maintain a strong pipeline of potential customers. 3. Establish Contacts with key persons at the corporate and understand the current levels of Health Insurance services and needs. 4. Develop strong relationship with Insurance Companies/Brokers. 5. Promptly attending Emails, Phone calls, Whats App messages of Clients. 6. Maintain proper MIS & Internal reports and present it to the management. 7. Ability to work independently, achieve targets and be absolutely result oriented. Skill Required : Excellent Communication Skills. Familiarity with Excel, Power Point, Word and an ability and interest in learning on the job. Candidates from TPA industry will be considered for the requirement. Interested candidates can share their updated resume to recrutiment1@mdindia.com

1. knowledge/understanding of Risk management, Governance and Controls standards 2. Responsible for performing local audit activities within respective area, from risk assessment to plan and engagement execution 3. Risk Assessment, Annual Planning Required Candidate profile 1.Responsible for agreement of final audit reports & corrective actions with Top Management & ensuring agreed actions are tracked and implemented 2.Involved in business and governance change projects

Achieve targets for the designated partner/tie- up through effective implementation of sales strategies by Sales planning and training need analysis. Maintaining Relationships with Branch Officials. min 1 yr Direct selling/Banka, General Insurance can apply Location-Location-Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

Greetings from SBI Securities Ltd !! We are looking for Relationship Officer - Demat & Trading A/c for our Retail Sales vertical. Role & responsibilities To source the business via allotted bank branches. Key focus areas acquiring broking clients (primarily on line). Activating clients for trading post acquisition. Acquiring and retaining new clients and HNIs. Cross sell other products as directed time to time. Providing clients with Demo & handhold to initiate trading activities after account opening. Should have hands-on experience and knowledge of General Insurance and Demat Sales will be preferable. This position will be on payroll of SBICAP Securities Ltd on fixed term contract which will be renewable annually as per performance and company norms. Preferred candidate profile Experience:- Fresher also can apply who is passed out in the year 2020 /2021/2022/2023/2024 Qualification:- Graduation/Post Graduation Age Criteria:- Below 28 Years Location : Nipania, M G road Market, Nemi Nagar Extension, Civil Lines, Sanyogita Ganj, Siyaganj, RNT Marg, Manik Bagh Road, Yeshwant Niwas road,Palsikar Colony, Indore, Madhya Pradesh, Vijay Nagar, Jhabua, Bhanpura, Shamgarh, Barwani Perks and benefits Fresher- 2.50 LPA ( CTC ) Experienced (only form NBFC/BFSI/Banking)- Up to 3 LPA based on current salary and experience. * Incentives are paid subject to performance as per applicable slabs. if you would like to explore the opportunity kindly walk-in at the below address and whats app your resume to Revathy HR Contact number : 9025429493 SBI CAP SECURUTIES LIMITED Regional Office 204, Oasis Trade Tower 20/22, Y.N road, Opp. Rani Sati Gate, Indore 452003 MP

Greetings from SBI Securities Ltd !! We are looking for Relationship Officer - Demat & Trading A/c for our Retail Sales vertical. Role & responsibilities To source the business via allotted bank branches. Key focus areas acquiring broking clients (primarily on line). Activating clients for trading post acquisition. Acquiring and retaining new clients and HNIs. Cross sell other products as directed time to time. Providing clients with Demo & handhold to initiate trading activities after account opening. Should have hands-on experience and knowledge of General Insurance and Demat Sales will be preferable. This position will be on payroll of SBICAP Securities Ltd on fixed term contract which will be renewable annually as per performance and company norms. Preferred candidate profile Experience:- Fresher also can apply who is passed out in the year 2020 /2021/2022/2023/2024 Qualification:- Graduation/Post Graduation Age Criteria:- Below 28 Years Location : Nipania, M G road Market, Nemi Nagar Extension, Civil Lines, Sanyogita Ganj, Siyaganj, RNT Marg, Manik Bagh Road, Yeshwant Niwas road,Palsikar Colony, Indore, Madhya Pradesh, Vijay Nagar, Jhabua, Bhanpura, Shamgarh, Barwani Perks and benefits Fresher- 2.50 LPA ( CTC ) Experienced (only form NBFC/BFSI/Banking)- Up to 3 LPA based on current salary and experience. * Incentives are paid subject to performance as per applicable slabs. if you would like to explore the opportunity kindly walk-in at the below address and whats app your resume to Revathy HR Contact number : 9025429493 SBI CAP SECURUTIES LIMITED Regional Office 204, Oasis Trade Tower 20/22, Y.N road, Opp. Rani Sati Gate, Indore 452003 MP

Greetings from SBI Securities Ltd !! We are looking for Relationship Officer - Demat & Trading A/c for our Retail Sales vertical. Role & responsibilities To source the business via allotted bank branches. Key focus areas acquiring broking clients (primarily on line). Activating clients for trading post acquisition. Acquiring and retaining new clients and HNIs. Cross sell other products as directed time to time. Providing clients with Demo & handhold to initiate trading activities after account opening. Should have hands-on experience and knowledge of General Insurance and Demat Sales will be preferable. This position will be on payroll of SBICAP Securities Ltd on fixed term contract which will be renewable annually as per performance and company norms. Preferred candidate profile Experience:- Fresher also can apply who is passed out in the year 2020 /2021/2022/2023/2024 Qualification:- Graduation/Post Graduation Age Criteria:- Below 28 Years Location : Nipania, M G road Market, Nemi Nagar Extension, Civil Lines, Sanyogita Ganj, Siyaganj, RNT Marg, Manik Bagh Road, Yeshwant Niwas road,Palsikar Colony, Indore, Madhya Pradesh, Vijay Nagar, Jhabua, Bhanpura, Shamgarh, Barwani Perks and benefits Fresher- 2.50 LPA ( CTC ) Experienced (only form NBFC/BFSI/Banking)- Up to 3 LPA based on current salary and experience. * Incentives are paid subject to performance as per applicable slabs. if you would like to explore the opportunity kindly walk-in at the below address and whats app your resume to Revathy HR Contact number : 9025429493 SBI CAP SECURUTIES LIMITED Regional Office 204, Oasis Trade Tower 20/22, Y.N road, Opp. Rani Sati Gate, Indore 452003 MP

Greetings from SBI Securities Ltd !! We are looking for Relationship Officer - Demat & Trading A/c for our Retail Sales vertical. Role & responsibilities To source the business via allotted bank branches. Key focus areas acquiring broking clients (primarily on line). Activating clients for trading post acquisition. Acquiring and retaining new clients and HNIs. Cross sell other products as directed time to time. Providing clients with Demo & handhold to initiate trading activities after account opening. Should have hands-on experience and knowledge of General Insurance and Demat Sales will be preferable. This position will be on payroll of SBICAP Securities Ltd on fixed term contract which will be renewable annually as per performance and company norms. Preferred candidate profile Experience:- Fresher also can apply who is passed out in the year 2020 /2021/2022/2023/2024 Qualification:- Graduation/Post Graduation Age Criteria:- Below 28 Years Location : Nipania, M G road Market, Nemi Nagar Extension, Civil Lines, Sanyogita Ganj, Siyaganj, RNT Marg, Manik Bagh Road, Yeshwant Niwas road,Palsikar Colony, Indore, Madhya Pradesh, Vijay Nagar, Jhabua, Bhanpura, Shamgarh, Barwani Perks and benefits Fresher- 2.50 LPA ( CTC ) Experienced (only form NBFC/BFSI/Banking)- Up to 3 LPA based on current salary and experience. * Incentives are paid subject to performance as per applicable slabs. if you would like to explore the opportunity kindly walk-in at the below address and whats app your resume to Revathy HR Contact number : 9025429493 SBI CAP SECURUTIES LIMITED Regional Office 204, Oasis Trade Tower 20/22, Y.N road, Opp. Rani Sati Gate, Indore 452003 MP

Urgent hiring for Life,health and general insurance Banca channel/agency channel/direct channel Min 1 yr exp in life/ health / Motor Insurance sales. Age upto 37 Interested candidate directly share CV on 9587136422

A challenging opportunity with a leading brand in insurance industry. Industry: Insurance Position Title: Branch Manager Product: Motor Insurance or Health Insurance Roles and Responsibilities:- Manage branch operations, ensuring efficient sales performance and customer satisfaction. Develop and execute strategies to increase revenue growth through agency channel development. Oversee general insurance sales, health insurance sales, and broker activities to meet business targets. Handle alternate channels such as direct sales and field sales teams for maximum productivity. Foster strong relationships with clients to retain existing customers and acquire new ones. If this opportunity matches your calibre, apply for the same. Our team will connect you post the initial screening process.

Assess property insurance proposals by analyzing risk like location, construction, and safety features. Prepare quotes, policies, and endorsements in line with underwriting guidelines. Monitor existing policies for risk and renewal decisions. Provident fund

Responsibilities: Business Solution Development: As an insurance expert in the P&C/General Insurance line of business, develop and drive large and/or complex business solutions to meet customer requirements. Provide in-depth solutions based on specific customer business needs, considering solution fitment, functional coverage, and the technical architecture of the Integral Product. Requirements Gathering & Analysis: Understand customer requirements and collaborate with DXC product architects/SMEs and Delivery teams in designing and developing appropriate solutions. Lead and conduct Requirements & Design sessions with customers. Insurance Product Design & Configuration: Engage in insurance product design, development, and configuration of rules. Testing & Automation: Develop test strategies, create test plans, and support test automation efforts. Demos & POCs: Conduct demos and perform end-to-end Proofs of Concept (POCs) for specific clients based on DXC's Intellectual Property, working with and coordinating various teams, including experts and SMEs from Product and Delivery teams. Knowledge Management & Mentoring: Contribute to knowledge management and mentor less experienced staff. Communication & Leadership: Utilize strong verbal and written communication skills to persuade others through presentations, demonstrations, and written communication. Listen to clients effectively and articulate solutions for product development. Lead and coordinate with developers, other architects, and stakeholders. Collaboration: Work with peers in planning and coordination of work activities. Required Skills: Proficiency in Business Analysis, Requirements Gathering, and Designing solutions specifically within the P&C & General Insurance domain. Strong understanding of regulatory requirements in various insurance markets. Ability to develop and drive complex business solutions. Skills in insurance product design, development, and rule configuration. Capability to lead and conduct requirements and design sessions. Knowledge of developing test strategies, creating test plans, and supporting test automation. Ability to conduct demos and perform end-to-end POCs. Strong verbal and written communication skills. Ability to lead and coordinate with developers, architects, and stakeholders. Ability to work effectively in a fast-paced development environment. Desired Skills: Integral skills.

Position Summary To serve as a member of the management of GSC & own responsibility & accountability of one or more assigned processes oversee SLA delivery, effectively manage relevant stakeholders, actively manage & engage team leaders & associates Primary Responsibilities Process Management & Improvement 1) Drive & achieve productivity enhancements 2) Own weekly/monthly management reports & highlight relevant gaps &/or concerns 3) Oversee migration & stabilization of new processes 4) Periodically review process & regulatory requirements & ensure compliance 5) Review FTE requirements, shift plans & capacity planning 6) Initiate, Execute & Facilitate process improvement initiatives/projects 7) Integrate domain knowledge & business understanding to create superior solutions for the client 8) Must clear at least one certification a year Job Description People Management 1) Conduct regular meetings with team leaders & resolve concerns 2) Conduct skip level meetings with team members & resolve escalations 3) Own rewards & recognition schemes for assigned processes/teams 4) Oversee L&D trainings for self & team leaders 5) Oversee staff domain certifications 6) Ensure completion of process certifications by all staff (Team leads & associate ) within predefined timelines 7) Liaise with recruitment team for recruiting new team members 8) Identify & facilitate movements within the division for team leads . Customer Service & SLA Delivery 1) Drive on-time, accurate & quality service delivery within agreed upon SLAs for assigned processes 2) Manage client relationships and escalations 3) Strategic Initiatives 4) Explore opportunities to move processes to the GSC satellite office 5) Participate in special projects/organization wide initiatives . Additional Responsibilities Skills and Competencies 1) Strategic Thinking 2) People Management 3) Transformational Leadership 4) Process Focus 5) Client Management 6) Innovation Focus 7) Ability to learn & drive change 8) Impact & Influence

Openings for Banca sales -Banca Channel/Bancassurance for General insurance -Handling walk in customers & leads provided by the bank -Business development for all the general insurance products candidate can Apply/Refer their CV at 8767546566 Required Candidate profile Candidate with minimum 2 years of General Insurance sales experience in Banca Channel can Apply -Any general insurance products/motor insurance products sales exp. from Banca will be preferred Perks and benefits Incentives + allowances +Fast-track promotion

Openings for Banca sales -Banca Channel/Bancassurance for General insurance -Handling walk in customers & leads provided by the bank -Business development for all the general insurance products candidate can Apply/Refer their CV at 8805901485 Required Candidate profile Candidate with minimum 2 years of General Insurance sales experience in Banca Channel can Apply -Any general insurance products/motor insurance products sales exp. from Banca will be preferred Perks and benefits Incentives + allowances +Fast-track promotion

Dear Candidates !! Greetings from Muthoot Fincorp Ltd !! We have urgent Requirement of Regional Manager (Individual Role ) in Insurance Department Age : 21- 35 Offered CTC - As per market Standards Experience - 8-10 years Who can apply : Relevant working experience in insurance domain . Job Locations:- Kolkata ,Chennai , Tirupur , Pondi, Nizamabad & Calicut Note - Candidates having only Insurance industry Sales working experience is in this above said locations and currently serving notice period or immediate joiner get more preference Note - Immediate Joiner Required Minimum Qualifications and Experience: Graduate in any stream 8 to 10 years experience in BFSI/NBFC sector in insurance industry . Key Responsibilities - Recruit, train, and manage a team of Sales Managers within the region (as per the business & Management requirements in the case of business expansion later on ) ; provide necessary guidance and training to achieve business objectives. Develop and execute effective sales/business development strategies to meet targets and expand the customer base within branches of the assigned region. Setting sales targets for the team and monitoring their progress, taking corrective actions when necessary to ensure objectives are met. Evaluate the effectiveness of sales strategies and make necessary adjustments. Drive customer satisfaction and retention initiatives within the region. Conducting market research and competitor analysis to identify opportunities for growth, staying updated on industry trends, and reporting findings to higher management. Collaborate with marketing teams to design and execute promotional campaigns. Stay updated on industry trends, products, and developments in the insurance sector. Represent the company at industry events, conferences, and networking opportunities to enhance brand visibility. Ensure compliance with regulatory requirements and company policies in all sales activities. Generating reports on sales activities, revenue, expenses, and other relevant metrics for review by management. Regularly evaluating the team's performance, providing feedback, and implementing strategies for improvement. Manage budgets, expenses, and revenue forecasts for the Region. Drive initiatives to increase lead generation and/or conversion from the retail business team. Train, mentor, and coach the branch business employees on various products, processes, and procedures for increasing sales performance. Resolving customer complaints and issues promptly, maintaining a high level of customer satisfaction. Coordinating with other departments such as marketing and claims to enhance overall business operations. Interested Candidates can share me CV at - eshaa.g@muthoot.com Thanks and Regards, Eshaa Junior Manager- HR eshaa.g@muthoot.com www.muthoot.com Follow us on Social Media:

Minimum 1 Year Experience in Operation Work for General Insurance Products Required Candidate profile Any Graduate Mini 1 Year Experience

Team Recruitment ,Generate Business from team,Building and maintaining client relationships Managing and leading a team,Identifying business opportunities and potential clients to boost agency revenue,Planning and coordinating agency activities.

Tata AIA Life Insurance Company Ltd. is looking for Manager - Agency Business Associates to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.

Tata AIA Life Insurance Company Ltd. is looking for Manager - Agency Business Associates to join our dynamic team and embark on a rewarding career journey Delegating responsibilities and supervising business operations Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities. Resolving conflicts or complaints from customers and employees. Monitoring store activity and ensuring it is properly provisioned and staffed. Analyzing information and processes and developing more effective or efficient processes and strategies. Establishing and achieving business and profit objectives. Maintaining a clean, tidy business, ensuring that signage and displays are attractive. Generating reports and presenting information to upper-level managers or other parties. Ensuring staff members follow company policies and procedures. Other duties to ensure the overall health and success of the business.