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GDF-Google Dialog Flow Professionals

GDF-Google Dialog Flow Professionals

Han Digital Solution

3 - 7 years

3 - 7 Lacs

hubli mangaluru mysuru bengaluru belgaum

Posted:3 weeks ago| Platform:

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Skills Required

ivr devops agile javascript telephony deployment routing aws crm wfm

Work Mode

Work from Office

Job Type

Full Time

Job Description

GDF JD :

1. Experience building call center / collaboration / telephony platforms in a Cloud or On-Premises environment

2. Hands on Experience building Bots using Google DF Platform and integrate with Genesys PureCloud or any IVR system

3. Experience using Google DF and REST API for building the Bots

4. Working Experience in Google dialog workflows for interaction and routing

5. Development experience in Java, node.js would be must for Integration

6. Experience in integrating to Core platforms for Self-services in IVR, Bot etc., by developing REST APIs using Node JS

7. Knowledge in Contact center technologies (including CRM and WFM) would be an added advantage

8. Experience in DevOps deployment pipes in MS Azure or AWS, would be must for this role

9. Experience in Agile frameworks, story boards, projects would be an added advantage

10. Knowledge on various components of Google CCAI.

11. Minimum exp 3-7 years,

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GDF-Google Dialog Flow Professionals