Posted:2 hours ago|
Platform:
Work from Office
Full Time
Role & responsibilities Job Description: Should be able to handle walk-in customers. Adherence to the administrative process & policies of the organization is a must Ability to understand needs & interests of the customers and cater to the same. To guide & provide the customers with all the required information about loans & scheme Should be able to solve the queries of the customers as well as handling the customers in a cooperative & efficient way. Keeping the existing customers up dated with their existing account details. Must be able to identify quality & purity of Gold in any form by manual process. Calculation of Gold valuation pledged by customer. Should be able to maintain accounting process, records and handling cash in the branch for Gold Loan transactions. Adherence to the administrative processes, norms, policies & discipline of the organization is a must Job Specification: (should contain qualification requirement, experience background, any specific certification) Key Competencies: Good verbal communication Interpersonal skill Negotiation skill Convincing skill Customer Service skill Good follow up skills Gold valuation skill Educational and Professional Qualification Requirements Minimum: Graduate Beneficial/Desired: MBA from tier 3 college Preferred candidate profile - Local Perks & Benefits Competitive Salary + Incentives Career Growth Opportunities PF, ESIC & Other Benefits
IIFL Finance
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