Fundraising Associate Retail & Crowdfunding

At Cuddles Foundation, our mission is to provide holistic nutritional support to every child

fighting cancer in India. We partner with 40+ government and charitable hospitals across the

country to support underprivileged children during their treatment. Our team of specially trained

Pediatric Oncology Nutritionists monitors each child s nutritional progress, creates diet plans,

counsels families, and educates them on home-based nutrition. We also provide nutritional

supplements, hot meals, and ration baskets tailored to each child s needs, ensuring they have

the strength to fight cancer.

Job summary

As a Fundraising Associate, you will play a vital role in building and managing our retail giving

and crowdfunding portfolio. This includes engaging individual donors (monthly, small, medium

& high networth individuals), coordinating crowdfunding campaigns through various platforms,

coordinating to set up Individual Fundraisers, manage various campaigns run by Crowdfunding

Platforms, tagging of funds raised via crowdfunding platforms, sending out fund utilisation

reports & Form 10BEs. You will ensure meaningful donor experiences, accurate reporting, and

impactful communication strengthening donor relationships and driving sustained support

Responsibilities:

Onboard and guide individual donors (Indian citizens) to set up fundraising

campaigns for Cuddles (e.g., birthdays, anniversaries, milestones).

Provide end-to-end hand holding, troubleshoot issues in coordination with the

crowdfunding team, and ensure timely follow-ups.

Send thank-you emails to both campaign creators and contributors post

Relationship Management with Crowdfunding Team:

Build strong working relationships with resp SPOCs across various campaigns

Strategize and manage participation in key crowdfunding campaigns (e.g., Daan

Utsav, Festive campaigns, Year end giving campaigns etc.), planning outreach

Prepare and submit timely reports (monthly, quarterly, half-yearly, annual) as

required by different crowdfunding stakeholders.

Coordinate with Cuddles Accounts and Crowdfunding teams to compile and

submit Audited Fund Utilization Certificates (FUC).

Maintain internal crowdfunding trackers, upload transaction reports, tag

donations to relevant programs, and support reconciliation.

Upload new campaigns, acknowledge donors, and update internal databases for

donor engagement and tracking.

Monthly Donors, HNI Relationship Management, DMS & Events:

Along with Dy. Head - Fundraising, you will be responsible for building and deeply

engaging with the current donors, retaining them and increasing their giving

The Giving Table - Managing membership to The Giving Table, our community of

monthly donors, and increasing the share of wallets among individual donors.

You will manage this community and onboard new members through digital and

You will be responsible for overseeing & maintaining the Donor Management

You will support various fundraising activities such as event organisation support

(invitation management, RSVP collation etc.), organising hospital visits for

donors and prospects, and handing over to the relevant team in case of

escalations / additional data requirements / senior-level meetings

Fundraising for International Donors:

Support non-Indian donors in setting up fundraisers, offering guidance,

handholding, and communication throughout the campaign lifecycle.

Required Qualifications & Experience

Bachelor s degree in any discipline (Master s degree preferred).

2 3 years of relevant experience in fundraising, crowdfunding, donor management, or

Prior experience with platforms like Give.do, Benevity, or Every.org is a plus.

Key Skills

Communication: Excellent written and verbal communication skills to engage donors

Donor Stewardship: Thoughtful in building and maintaining long-term relationships with

Organizational Skills: Ability to manage multiple campaigns, track data, and meet

deadlines with attention to detail.

Proactive & Self-driven: A self-starter who takes ownership of tasks and follows through

Collaborative: Able to coordinate cross-functionally with internal teams like finance,

Tech-Savvy: Comfortable using fundraising platforms, Google Sheets/Excel, and CRM

This position is based in Mumbai. Applicants must be located in or willing to relocate to