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Functional Trainer

Functional Trainer

NOVARTIS

0 - 1 years

2 - 3 Lacs

hyderabad

Posted:1 day ago| Platform:

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Skills Required

training e-learning customer service orientation sap matrix consulting training need analysis troubleshooting business partnering content development

Work Mode

Work from Office

Job Type

Full Time

Job Description

The Trainer will support the Training Needs Analysis, development and delivery of learning and
knowledge content within their respective Pillar. Work closely with Functional Trainers to identify common and holistic learning requirements identified across the program, Change Managers for their Pillar to develop the Training Needs Analysis for their respective functional area, ensuring learning needs are broader than technology changes only. Will agree the Training Curriculum and Course Outlines with their Pillar and E2E counterparts, prior to any content being developed. Will manage and support the development of all learning and knowledge content as per the agreed scope.

About the Role

Major Accountabilities

Support the development of the global Training Needs Analysis for respective function
Support the development of the global Training Curriculum, including course outlines for respective function
Support the facilitation of the TNA and curriculum sign off for respective function
Global learning content creation (incl. in application trainings) for respective function, including required variants where applicable
Creation of course outlines - ILT, eLearning and VILT
Updating of the tracking and reporting of the global learning content development for respective function
Participate in the train-the-trainer program for respective function
Development of the learning requirements to deliver training, e.g. data requirements, business scenarios, SAP environment configuration, refresh strategies, workbooks etc
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Support development of the Local learning materials as required
Support development of the Local learning toolkit
Support delivery of learning content by providing virtual troubleshooting & trainer support

Essential Requirements

MBA graduate with 0-1 year of experience.

Soft Skills

Strategic thinking, planning and execution; business savvy

Consulting, facilitation and business partnering skills

Ability to work with a cross-functional, cross-cultural team within a matrix organization

Strong customer service orientation

Professional

Knowledge of adult learning theory and practice; knowledge of learning effectiveness evaluation methodologies (Kirkpatrick etc)

SAP knowledge would be advantageous

Leadership

Demonstrates strong self-awareness and continually seeks feedback to support own development

Demonstrates empathetic servant-leadership, building an effective and motivated team

Benefits and Rewards

Read our handbook to learn about all the ways we ll help you thrive personally and professionally

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Functional Trainer