Fulfillment Manager

Role & responsibilities

• Own end to end Fulfillment center operations which include, infrastructure, people, processes and logistics.
• Drive key operational and customer service metrics consistently
• Cost, quality and efficiency management to achieve operations SLAs
• Responsible for handling workforce and create, review & analyze reports on operations Ensure the dispatch of FnV on time and ensure the system and ops level guidelines are strictly adhered to in the respective facilities
• Ensure all the Assets are in place and good working condition for the smooth operations
• Ensure hygienic and as per layout maintenance of the FC

A Ninja is resilient, smart, and ambitious. Sounds like you? Heres what you will need to have to join the Ninja Clan

• Team handling experience
• Data-Driven: Innate sense towards data & strong grip over operations metrics. Experience in process improvement and lean techniques
• Project management: Should have managed a medium size and Layered team. Ability to multitask while working in a highly charged environment
• People management: Ability to handle workforce in an effective way and specify tasks and effective utilization of the available resource
• LML & FML Experience: Ability to manage the logistics by designing the most cost-efficient and timely deliveries
• Ability to work under pressure: Order fulfillment and fill rate tracking knowledge