Front Office Supervisor

Company Description

Established in 1994, Sarovar Hotels and Resorts is one of India’s leading hotel chains, catering to mid-market and upscale market segments across business and leisure destinations. With 135 hotels in 85 destinations across India, Nepal, and Africa, our portfolio includes various categories such as Sarovar Premiere, Sarovar Portico, Hometel, Golden Tulip, Royal Tulip, and Tulip Inn. We are committed to providing a wide range of hospitality experiences from luxurious to value-based stays.

Role Description

This is a full-time on-site role for a Front Office Supervisor, located in Rajasthan, India. The Front Office Supervisor will be responsible for overseeing front office operations, including supervising staff, handling receptionist duties, managing reservations, and ensuring excellent customer service. Daily tasks will involve coordinating with multiple departments, handling guest inquiries and requests, and maintaining smooth front desk operations.

Qualifications

• Supervisory Skills and the ability to lead a team
• Experience in Receptionist Duties and handling front desk operations
• Strong Customer Service skills and a focus on guest satisfaction
• Proficiency in managing Reservations and booking systems
• Excellent Communication skills, both written and verbal
• Previous experience in the hospitality industry is an advantage
• Ability to work efficiently in a dynamic environment
• Bachelor's degree in Hospitality Management or related field is preferred