Front Office Supervisor

As a Front Office Supervisor at Hotel Polo Towers, Agartala, you will be a part of the Polo Rockstars team, where work is turned into play. You will tackle complex challenges, work hard, high-five, and celebrate achievements. The organization believes in taking care of its employees who, in turn, take care of their work and the Polo Towers mission. Key Responsibilities: - Manage the front office operations efficiently - Supervise the front desk staff and ensure smooth check-in and check-out processes - Handle guest queries, complaints, and requests in a professional manner - Coordinate with other departments to ensure guest satisfaction - Ensure compliance with hotel policies and procedures - Train and mentor front office staff to provide excellent customer service Qualifications Required: - 3-4 years of experience in a similar role - Strong communication and interpersonal skills - Ability to multitask and work under pressure - Knowledge of hotel management software - Customer-focused attitude and problem-solving skills Hotel Polo Towers offers a positive work environment where employees are valued and provided with rockstar perks. You will have the opportunity to cross-locate across different group properties and experience growth in your career. The management is approachable, promoting transparency and creating a trusting relationship between employees and managers. Join us at Hotel Polo Towers and be a part of our dynamic team redefining the hospitality industry.,