Front Office & Sales Associate

About the Role

We are seeking a passionate, professional, and sales-driven Front Office & Sales Associate to serve as the first point of contact for our students and parents.
This role combines administrative efficiency with sales engagement, ensuring a welcoming environment while driving student enrollments.

Key Responsibilities

1. Front Office & Administration

• Greet and welcome all students, parents, and visitors in a professional and friendly manner.
• Manage incoming calls, emails, and walk-in inquiries; direct them appropriately.
• Maintain a clean, organized, and well-stocked front office area with marketing materials.
• Handle administrative tasks such as scheduling, record maintenance, and coordination.

2. Sales & Enrollment

• Engage with potential students and parents to understand their learning goals and recommend suitable programs.
• Follow up with leads through calls, emails, and in-person meetings to convert inquiries into enrollments.
• Maintain accurate lead and sales data using CRM tools.
• Achieve monthly and quarterly enrollment targets as defined by the management.

Requirements

• Experience: 0–2 years of experience in front office, customer service, or sales roles preferred.
• Communication: Excellent verbal and written communication in English and Malayalam
• Technical Skills: Basic proficiency in MS Office (Word, Excel) and willingness to learn CRM software.
• Attitude: Positive, self-motivated, and capable of thriving in a fast-paced environment

Job Types: Full-time, Permanent

Pay: ₹8,000.00 - ₹13,000.00 per month

Work Location: In person