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Tune Clinical Aesthetics
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Front Office Receptionist

Front Office Receptionist

Tune Clinical Aesthetics

4 years

3 - 4 Lacs

alwarpet chennai tamil nadu

Posted:6 hours ago| Platform: SimplyHired logo

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Skills Required

hospitality customer service microsoft office administrative experience analysis skills bachelor's degree organizational skills in-person phone etiquette communication skills

Work Mode

On-site

Job Type

Full Time

Job Description

Front Office Executive – Aesthetic Clinic

Role Overview:
The Front Office Executive will be the first point of contact for clients, ensuring a welcoming, professional, and smooth experience. This role involves handling client interactions, managing appointments, coordinating with doctors/therapists, and maintaining the clinic’s professional image.

Key Responsibilities:

Warmly welcome clients and ensure a premium guest experience.
Manage phone calls, emails, and walk-in inquiries professionally.
Schedule, confirm, and follow up on client appointments.
Maintain client records with confidentiality and accuracy.
Assist with billing, payments, and daily cash/transaction reconciliation.
Coordinate with doctors, therapists, and clinic staff for smooth operations.
Maintain cleanliness and presentation of the reception area.
Provide basic information about treatments, products, and offers (without medical advice).
Handle client concerns or complaints politely and escalate when required.

Skills & Requirements:

Excellent communication and interpersonal skills.
Presentable, well-groomed, and professional demeanor.
Strong organizational and multitasking abilities.
Proficiency in MS Office and clinic management software (preferred).
Prior experience in healthcare, hospitality, or the aesthetics industry is an advantage.

Qualification:

Graduate (Hospitality/Healthcare/Administration preferred).
2–4 years of front office or customer service experience.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Work Location: In person

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