Front Office Manager

Company Description

Radisson Blu Hotel Amritsar, located just across from Amritsar Airport, offers a perfect blend of convenience and elegance. Surrounded by lush gardens, the hotel provides tranquil retreats with quick access to the Golden Temple and city center. Enjoy modern rooms, global dining options, a fitness center, and an inviting outdoor pool. The hotel boasts the city's largest ballroom and expansive lawns, making it an ideal venue for grand weddings and corporate events, all with warm Punjabi hospitality.

Role Description

This is a full-time on-site role for a Front Office Manager based in Amritsar. The Front Office Manager is responsible for overseeing daily operations of the front office, ensuring high customer satisfaction, and delivering exceptional customer service. Tasks include managing & ensuring smooth guest check-ins and check-outs, resolving guest inquiries and issues, coordinating with other departments, training and hiring front office staff, and ensuring smooth front desk operations.

Qualifications

• Proven skills in Customer Satisfaction and Customer Service
• Excellent Communication skills
• Experience in Hotel management
• Experience in Hiring and training staff
• Strong leadership and organizational skills
• Ability to multitask and handle high-pressure situations
• Previous experience in a similar role in the hospitality industry
• Bachelor's degree in hospitality management or related field is preferred