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Front Office (GSA)

1 years

1 - 2 Lacs

Posted:5 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Guest Relations:

  • Welcome guests with a warm and friendly attitude.
  • Handle check-in and check-out processes efficiently.
  • Respond to guest inquiries, requests, and complaints with professionalism.
  • Ensure guest preferences and feedback are recorded and addressed.

Operational Tasks:

  • Manage reservations and room assignments.
  • Operate hotel management software for guest profiles, billing, and bookings.
  • Process payments and maintain accurate financial records.
  • Coordinate with housekeeping and other departments to ensure guest satisfaction.

Communication and Collaboration:

  • Act as a liaison between guests and other departments.
  • Share necessary updates with the team to ensure seamless operations.
  • Handle phone calls and emails promptly and professionally.

Job Types: Full-time, Permanent

Pay: ₹10,000.00 - ₹20,000.00 per month

Benefits:

  • Food provided
  • Health insurance
  • Leave encashment
  • Provident Fund

Schedule:

  • Fixed shift
  • Rotational shift

Supplemental Pay:

  • Overtime pay
  • Performance bonus
  • Yearly bonus

Experience:

  • total work: 1 year (Preferred)

Work Location: In person

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