Front Office

**Job Description:** As a Front Desk Assistant, your role will involve keeping the front desk tidy and well-presented with all necessary materials such as pens, forms, and paper. You will be responsible for greeting and welcoming guests, answering their questions, and addressing any complaints they may have. Additionally, you will be required to manage all incoming calls, redirect them as necessary, or take messages. Handling letters, packages, and distributing them efficiently will also be part of your responsibilities. You will be expected to prepare outgoing mail, including drafting correspondence and securing parcels, as well as checking, sorting, and forwarding emails. Monitoring office supplies, placing orders when necessary, and maintaining updated records and files are also key tasks. Moreover, you may be assigned other duties such as making travel arrangements and managing schedules. **Key Responsibilities:** - Keep front desk tidy and presentable with necessary materials - Greet and welcome guests - Answer questions and address complaints - Manage all incoming calls - Receive and distribute letters, packages, etc. - Prepare outgoing mail and draft correspondence - Check, sort, and forward emails - Monitor office supplies and place orders - Maintain updated records and files - Perform other duties as assigned **Qualifications Required:** - Proven experience as a front desk representative, agent, or in a relevant position - Must be presentable and well-groomed - Familiarity with office machines such as fax and printer - Knowledge of office management and basic bookkeeping - Proficiency in English, Hindi, and Gujarati - Excellent knowledge of MS Office, especially Excel and Word - Strong communication and people skills - Good organizational and multi-tasking abilities - Problem-solving skills - Customer service orientation,