Front Office

Role Overview: As a Front Office staff member, your primary responsibility will be to provide excellent customer service to prospective and existing guests. You will be responsible for answering incoming telephone calls, assigning rooms and suites, processing credit card transactions, transferring phone calls to guest rooms, providing wake-up calls, and assisting with guest requests and complaints. Key Responsibilities: - Answering incoming telephone calls from prospective and existing guests - Assigning rooms and suites to guests - Processing credit card transactions for lodging, room service, and other hotel costs - Transferring phone calls to guest rooms - Providing guests with wake-up phone calls - Assisting with guest requests and complaints Qualifications Required: - Degree or Diploma - 6 months of experience - Freshers are also welcome Company Details: Food and accommodation will be provided to employees. The working hours are different for female and male employees. Female employees are required to work from 8am to 6pm, while male employees will have a night shift from 6pm to 8am. This is a full-time job opportunity with the benefit of food provided. The work location is in person. Role Overview: As a Front Office staff member, your primary responsibility will be to provide excellent customer service to prospective and existing guests. You will be responsible for answering incoming telephone calls, assigning rooms and suites, processing credit card transactions, transferring phone calls to guest rooms, providing wake-up calls, and assisting with guest requests and complaints. Key Responsibilities: - Answering incoming telephone calls from prospective and existing guests - Assigning rooms and suites to guests - Processing credit card transactions for lodging, room service, and other hotel costs - Transferring phone calls to guest rooms - Providing guests with wake-up phone calls - Assisting with guest requests and complaints Qualifications Required: - Degree or Diploma - 6 months of experience - Freshers are also welcome Company Details: Food and accommodation will be provided to employees. The working hours are different for female and male employees. Female employees are required to work from 8am to 6pm, while male employees will have a night shift from 6pm to 8am. This is a full-time job opportunity with the benefit of food provided. The work location is in person.