Posted:3 hours ago|
Platform:
Work from Office
Full Time
Handling check in / check out of guests including solving guest issues if any
Responsibilities:Greet guests in a warm and professional manner upon their arrival.Handle the guest check-in process efficiently and accurately, including verifying reservation details, obtaining necessary identification and payment information, and assigning rooms.Manage the guest check-out process, including calculating and presenting bills, processing payments, and assisting with any queries regarding charges.Address and resolve guest issues, complaints, and requests promptly and courteously, escalating to the appropriate department or manager when necessary to ensure guest satisfaction.Provide guests with information about hotel facilities, services, local attractions, and dining options.Answer phone calls and respond to email inquiries in a timely and professional manner.Maintain accurate guest records and ensure confidentiality of guest information.Assist with managing reservations, including new bookings, modifications, and cancellations.Coordinate with other hotel departments, such as housekeeping, maintenance, and , to ensure seamless guest service.Handle cash, credit card, and other payment transactions accurately and securely.Maintain a clean and organized front desk and lobby area.
Triose
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
tirunelveli
Experience: Not specified
0.5 - 2.25 Lacs P.A.
bengaluru
2.0 - 4.0 Lacs P.A.
Experience: Not specified
2.5 - 3.5 Lacs P.A.
Experience: Not specified
1.5 - 1.5 Lacs P.A.
1.25 - 3.0 Lacs P.A.
Experience: Not specified
2.4 - 3.0 Lacs P.A.
1.0 - 2.0 Lacs P.A.
chamba
Experience: Not specified
1.8 - 1.92 Lacs P.A.
1.2 - 2.16 Lacs P.A.
2.58 - 2.58 Lacs P.A.
