Front Office Executive (Receptionist)

Job Description: You will be responsible for providing excellent guest services by warmly greeting and assisting guests during check-in and check-out. You will also answer phone calls, direct inquiries, and efficiently handle guest requests. In addition, you will resolve guest complaints and concerns in a timely and professional manner, as well as provide information on hotel amenities, local attractions, and services. Key Responsibilities: - Process reservations and assign rooms based on availability and guest preferences. - Manage the front desk area to ensure it is clean, organized, and welcoming. - Operate the front office computer system and other office equipment. Qualifications Required: - Previous experience in a similar role would be advantageous. - Excellent communication and customer service skills. - Ability to work in a fast-paced environment and handle multiple tasks efficiently. Additional Details: The company offers a full-time job type with benefits including a flexible schedule, provided food, and Provident Fund. The work location is in person.,