Front Office Executive

Front Office Executive – Park Avenue Hotel (Bannerghatta Road, Bangalore)

Location: Bannerghatta Road, Bangalore
Job Type: Full-time
Experience: 1–3 years (Hotel industry preferred)

About Us

We are excited to launch our 4th property in Bangalore, located on the bustling Bannerghatta Road. We're looking for enthusiastic and guest-focused professionals to join our team and help us deliver exceptional hospitality experiences.

Key Responsibilities

• Greet and assist guests during check-in and check-out with professionalism and warmth.
• Manage room bookings and reservations efficiently using cloud-based hotel software.
• Address guest queries, requests, and concerns promptly to ensure satisfaction.
• Coordinate with housekeeping and maintenance to ensure timely room readiness.
• Maintain a clean, organized, and welcoming front desk and lobby area.
• Handle billing, invoicing, and payment processes accurately.
• Provide concierge-level assistance with information on transport, attractions, and services.
• Ensure adherence to standard operating procedures and hotel policies.

Requirements

• 1–3 years of front office or receptionist experience in the hospitality industry.
• Familiarity with cloud-based hotel management systems (e.g., eZee, Cloudbeds, Hotelogix, etc.) is preferred.
• Strong verbal and written communication skills.
• Ability to handle guests with professionalism, patience, and empathy.
• Willingness to work in shifts, including weekends and holidays.
• A positive attitude and team spirit.

What We Offer

• Competitive salary and benefits.
• Growth opportunities within a rapidly expanding hospitality group.
• A collaborative and supportive work environment.

Job Type: Full-time

Pay: ₹27,000.00 - ₹29,000.00 per month

Work Location: In person