Front Office Executive

Urgent requirement of Front Office Executive at Pulastya Wellness & Resort

location Roorkee, Bhagwanpur

If interested please call or WhatsApp at 8287108379/ 9720163955 , mail at [email protected] & [email protected]

Job Summary:
We are looking for an experienced and well-presented Front Office Executive to be the first point of contact for our guests. The ideal candidate will have strong communication skills, a professional demeanor, and the ability to manage front desk operations efficiently.

Key Responsibilities:

• Greet and welcome guests with a friendly and positive attitude.
• Manage check-in and check-out procedures efficiently.
• Handle guest inquiries, complaints, and requests promptly and professionally.
• Maintain accurate guest records and update the reservation system.
• Coordinate with housekeeping and other departments to ensure guest satisfaction.
• Manage phone calls, emails, and messages professionally.
• Maintain the reception area in a clean and organized manner.
• Process payments and prepare billing for guests.

Requirements:

• Graduate in any discipline.
• 3–4 years of experience in front office or guest relations, preferably in the hospitality industry.
• Excellent communication skills in English and Hindi.
• Proficient in MS Office and hotel management software.
• Strong customer service and interpersonal skills.
• Well-groomed and professional appearance.

Perks & Benefits:

• Complimentary meals during duty hours.
• Competitive salary
• Professional growth and training opportunities.
• PF
• Health Insurance

Job Types: Full-time, Permanent

Pay: Up to ₹18,000.00 per month

Benefits:

• Health insurance

Education:

• Bachelor's (Preferred)

Experience:

• Microsoft Office: 2 years (Required)
• total work: 3 years (Required)

Language:

• Hindi (Required)
• English (Required)

Work Location: In person