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Maxivision Eye Hospital
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Front Office Executive

Front Office Executive

Maxivision Eye Hospital

0 years

1 - 2 Lacs

India

Posted:7 hours ago| Platform: GlassDoor logo

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Skills Required

data flow payments communication management word excel powerpoint

Work Mode

On-site

Job Type

Full Time

Job Description

Welcoming/Greeting the patients pleasantly.
Responsible for keeping the front office,reception area organised, clean and clutter free.
Proper Data entry of all the details in EHNote during registration.
Suggest mVision App to all patients for self registration, to book appointments and to access their medical records.
Explain the process flow briefly along with approximate time to the patient during registration.
Handle cash payments, credit card payments.
Give the patient the registration cards, necessary bills, and receipts.
Answer to any queries of any visitor to the desk and guide them properly.
Keep all the documents, like receipts, bills, charts etc. carefully.
Movement of patients across the departments and the waiting time to be tracked on EHNote and step in if need be.
To follow grooming standards.
To take feedback and reviews from patients while exiting.

Daily Reports:

Daily OPD registration data
Cash and Credit card collection statement
Concession on bill statement
Any other patient issues

Qualification:

Excellent communication and interpersonal skills.
Strong organizational and time management skills.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Ability to handle multiple tasks and prioritize effectively.
Knowledge of office procedures and protocols.
Ability to work independently and as part of a team.
Strong problem-solving skills.
Ability to maintain confidentiality and discretion.
Bachelor's degree in hospitality and hotel administration to a related course.

Contact details
9133992111 / hr.apts@maxivision.in

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

Health insurance
Provident Fund

Schedule:

Day shift

Supplemental Pay:

Overtime pay
Performance bonus

Work Location: In person

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