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DLS HOTELS
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Front Office Executive

Front Office Executive

0 years

|

1 - 2 Lacs

Posted:1 hour ago| Platform: GlassDoor logo

Apply

Skills Required

payments resolve management

Work Mode

On-site

Job Type

Full Time

Job Description

Check-in and check-out: Efficiently register guests, issue room keys, and process payments upon departure.
Reservations: Make, confirm, and manage room bookings, including handling changes and inquiries.
Guest inquiries and requests: Serve as the main point of contact for all guest questions, requests, and concerns, providing information on hotel amenities and local attractions.
Communication: Answer phone calls and relay messages to guests and other departments.
Problem resolution: Handle guest complaints and resolve issues to ensure satisfaction, escalating to management when necessary.

Job Type: Full-time

Pay: ₹15,000.00 - ₹18,000.00 per month

Work Location: In person

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