Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Role & responsibilities Key Responsibilities: Greet patients, attendants, and visitors politely and professionally Register new patients and update existing patient information in the system Manage appointments, follow-ups, and cancellations efficiently Direct patients and visitors to the appropriate departments or personnel Answer phone calls, respond to inquiries, and route calls/messages as needed Coordinate with doctors, nurses, and administrative staff to ensure smooth patient flow Maintain front desk cleanliness and organization at all times Handle basic billing and payment-related queries, if required Maintain confidentiality of patient information Assist with any additional administrative or operational support as directed by the management Qualifications: Minimum qualification: 12th pass or graduate in any field Prior experience in hospital or clinic reception preferred Good communication skills in English and Tamil Basic computer knowledge and ability to use hospital software systems Polite, calm, and professional behavior under pressure Strong sense of responsibility, punctuality, and customer service mindset
Krishna Nursing Home
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