Front Office Executive

Jones Lang LaSalle (JLL)

0 - 7 years

4 - 5 Lacs

chennai

Posted:5 days ago| Platform:

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Skills Required

housekeeping front office front office executive front desk customer service orientation office management investment management ms office client management commercial real estate

Work Mode

Work from Office

Job Type

Full Time

Job Description

To provide management advice for Front Office for escalated issues during the shift.
To ensure immediate response to all priority calls during the shift and follow escalation process
To take rounds of front office, lobby area, rest rooms to ensure a high standard of housekeeping & upkeep

Key Skills

Client Management
General operations
Vendor Coordination
JLL Attendance maintenance
Upkeep up of the reception
Managing phone calls.
Coordinate with various internal departments toward operations

Responsibilities

Keep the front desk tidy and presentable with all necessary materials (pens, forms, paper, etc.)
Greet and welcome guests
Answer questions and address complaints
Answer all incoming calls and redirect them or keep messages
Receive letters, packages, etc. and distribute them
Prepare outgoing mail by drafting correspondence, securing parcels, etc.
Check, sort, and forward emails
Monitor office supplies and place orders when necessary
Keep updated records and files
Monitor office expenses and costs
Take up other duties as assigned (travel arrangements, schedules, etc.)

Sound like youTo apply, you need to: Requirements and skills

Proven experience as a front desk representative, agent, or relevant position
Familiarity with office machines (e.g. fax, printer, etc.)
Knowledge of office management and basic bookkeeping
Proficient in English (oral and written)
Excellent knowledge of MS Office (especially Excel and Word)
Strong communication and people skills
Good organizational and multi-tasking abilities
Problem-solving skills
Customer service orientation
High School diploma; additional qualifications will be a plus

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