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Jones Lang LaSalle (JLL)
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Front Office Executive

Front Office Executive

Jones Lang LaSalle (JLL)

0 - 7 years

4 - 5 Lacs

bengaluru

Posted:20 hours ago| Platform:

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Skills Required

housekeeping selection process front office executive front desk investment management customer engagement vms operations commercial real estate recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Front Office Executive

The Front Office Executive is responsible for delivering a professional, welcoming, and efficient reception experience for all employees and visitors. This role ensures smooth front desk operations, supports visitor and employee needs, and upholds site standards.

Key Responsibilities

Warmly greet and assist employees, visitors, vendors, and guests.
Manage Visitor Management System (VMS) through Traction Guest, including registration, badge issuance, and coordination with hosts.
Maintain a clean, organized, and well-presented front desk and lobby area.
Handle incoming calls and direct inquiries to the appropriate departments.
Issue and manage access cards, identity badges, welcome kits, and new-joiner essentials.
Maintain inventory of welcome kits, temporary badges, and related supplies.
Assist new joiners with onboarding support and business-travel-related arrangements when required.
Coordinate visitor transfers, accommodation support, and airport pickups based on requests.
Support building services by helping resolve issues related to housekeeping, mailroom, meeting rooms, and other amenities.
Ensure compliance with security protocols and emergency response procedures.
Maintain daily logs, visitor records, and follow opening/closing desk procedures.
Follow the 15/5 customer engagement rule to ensure a high-quality guest experience.

Operational & Compliance Support

Assist in Govt. official visits by following defined procedures and coordination protocols.
Ensure visitors and employees follow badge protocols and access control requirements.
Maintain accurate sign-in/sign-out records and ensure badges are returned after visits.

Standards & Conduct

Maintain professional attire and a courteous demeanor at all times.
Ensure personal items and food items are not displayed at the desk.
Provide direction, assistance, and local information to employees and visitors.
Uphold client policies, security rules, and building processes.

Location:

On-site -Bengaluru, KA

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here .

Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Front Office Executive