Front Office Executive ( female)

Key Responsibilities:

• Guest Greeting and Check-in/Check-out:Welcoming guests, registering them, assigning rooms, and managing the check-in and check-out process.
• Reservation Management:Making, confirming, and managing reservations through various channels, including online and phone bookings.
• Guest Assistance:Providing information about hotel services, local attractions, and travel directions. Addressing guest inquiries, requests, and complaints promptly and professionally.
• Communication:Answering phone calls, managing emails, and handling other forms of communication with guests and other departments.
• Cash Handling and Billing:Processing payments, handling cash transactions, and managing guest folios and bills.
• Administrative Tasks:Maintaining records, managing the reception area, and assisting with other administrative duties as needed.

Job Type: Full-time

Pay: ₹12,000.00 - ₹15,000.00 per month

Work Location: In person