Front Office Executive

0 years

2 - 3 Lacs

Posted:3 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Job Summary:

To provide courteous and efficient front-desk services to patients and visitors, ensuring a smooth patient registration, appointment scheduling, billing assistance, and overall positive experience at the hospital.

Key Responsibilities:

  • Greet and assist patients and visitors in a polite and professional manner.
  • Handle patient registration, appointment booking, and consultation scheduling (online & walk-in).
  • Maintain patient records accurately in the hospital management system (HMS).
  • Coordinate with doctors, optometrists, and other departments for smooth patient flow.
  • Handle inquiries related to hospital services, consultation timings, and fees.
  • Manage billing, payment collection, and receipt issuance.
  • Assist with insurance / government panel documentation (CGHS, ECHS, etc.).
  • Ensure the front desk area is clean, organized, and welcoming.
  • Handle patient feedback, complaints, and escalate unresolved issues appropriately.
  • Maintain confidentiality of patient information at all times.

Skills & Competencies:

  • Excellent communication and interpersonal skills.
  • Pleasant personality and professional appearance.
  • Strong multitasking and problem-solving abilities.

Qualification:

  • Graduate in any discipline

Kindly call or share your cv :
Number - 9717896108Email ID - hr.jobs@eye7.in

Job Type: Full-time

Pay: ₹19,000.00 - ₹25,000.00 per month

Work Location: In person

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Eye7 Chaudhary Eye Centre logo
Eye7 Chaudhary Eye Centre

Healthcare

Delhi

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