Front Office Executive

We're Hiring: Front Office Executive – Hotel Dass Continental, Thrissur

Location: Thrissur, Kerala
Full-Time | Minimum Experience: 1 Year
Industry: Hospitality | 4-Star Hotel

About Us

Hotel Dass Continental is a well-established 4-star hotel located in the cultural hub of Thrissur. We take pride in offering refined hospitality and delivering a personalized guest experience with warmth and efficiency. As we continue to grow, we are looking for a dynamic Front Office Executive to join our guest relations team.

Position: Front Office Executive

(Experience with Hotsoft PMS Preferred)

As a Front Office Executive, you will be the face of the hotel, creating a warm and professional first impression for our guests. This role requires strong communication skills, attention to detail, and a guest-centric attitude to ensure smooth daily operations at the front desk.

Key Responsibilities

• Welcome guests and handle check-in/check-out procedures smoothly
• Assist guests with inquiries, requests, and service needs promptly
• Coordinate with housekeeping, reservations, and other departments
• Operate the front office software (Hotsoft PMS experience is a plus)
• Handle cash, billing, and maintain accurate guest records
• Support front office manager in shift operations and team coordination
• Ensure lobby and reception areas are neat, organized, and presentable
• Uphold high standards of hospitality and guest satisfaction

Eligibility & Skill Requirements

• Degree/Diploma in Hotel Management or related field
• Minimum 1 year of experience in a hotel front office or guest relations role
• Knowledge of Hotsoft PMS preferred (training will be provided)
• Strong communication and interpersonal skills
• Pleasant, confident, and guest-friendly attitude
• Willingness to work in shifts and weekends

What We Offer

• Competitive Salary (as per experience and skill set)
• Free Stay for Outstation Candidates
• Complimentary Meals & Uniform Provided
• Supportive Work Environment & Career Growth
• Regular Staff Recognition & Incentives

Interested?

Send your CV to: hr.dasscontinental@gmail.com

Job Type: Full-time

Pay: ₹12,000.00 - ₹22,000.00 per month

Benefits:

• Commuter assistance
• Food provided
• Health insurance
• Provident Fund

Experience:

• Front desk: 1 year (Preferred)

Language:

• English (Preferred)

Work Location: In person