Posted:3 days ago|
Platform:
On-site
Full Time
We’re Hiring: Front Office Manager – Hotel Dass Continental, Thrissur
Location: Thrissur, Kerala
Full-Time | Minimum Experience: 1 Year | Industry: Hospitality (4-Star Hotel)
About Us
Hotel Dass Continental is a reputed 4-star hotel in the heart of Thrissur, known for its refined hospitality, guest satisfaction, and warm ambiance. We are inviting applications for an enthusiastic and professional Front Office Manager to lead our front desk team with confidence and care.
Position: Front Office Manager (Hotsoft Experience Required)
As the first point of contact for all guests, you will be responsible for leading the front office team, ensuring efficient operations, and creating memorable guest experiences — with hands-on knowledge of Hotsoft PMS.
Key Responsibilities:
Supervise day-to-day front office operations: reception, guest services, and concierge
Ensure smooth check-in/check-out experiences
Handle guest queries and complaints with professionalism and a smile
Coordinate closely with housekeeping and reservations
Operate all front office processes using Hotsoft hotel software
Prepare reports, manage shift handovers, and maintain guest records
Train and guide front desk staff to meet service standards
Uphold 4-star hospitality standards and guest satisfaction at all times
Eligibility & Skills Required:
Degree/Diploma in Hotel or Hospitality Management
Minimum 1 year of experience in a front office role (supervisory experience preferred)
Hands-on experience with Hotsoft PMS is mandatory
Excellent communication skills and a guest-first attitude
Presentable, professional, and proactive
What We Offer:
Competitive Salary (based on experience)
Free Stay Facility for outstation candidates
Complimentary Meals & Uniform
Positive, team-driven work environment
Staff recognition and growth opportunities
Ready to Join Our Team?
Send your resume to: hr.dasscontinental@gmail.com
Job Type: Full-time
Pay: From ₹30,000.00 per month
Benefits:
Experience:
Language:
Work Location: In person
Speak with the employer
+91 9446006228
Dass Group of Hotels
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