Front Office Executive

Company Description

American Oncology Institute (AOI) is a leading and rapidly expanding multidisciplinary oncology network with 15 hospitals in South Asia. AOI blends the latest technology with service excellence through trained staff and standardized operating procedures to deliver top-tier clinical outcomes in cancer care. Known for evidence-based and comprehensive cancer care, AOI adheres to recognized Western teaching university standards of quality and safety, aiming to bridge the gap between oncology care standards in the West and South Asia. At AOI, we treat various types of cancers with utmost compassion and high precision.

Role Description

This is a full-time on-site role for a Front Office Executive located in Gurugram. The Front Office Executive will be responsible for managing receptionist duties, which include greeting patients, answering phone calls, and managing appointments. The role also entails providing excellent customer service, coordinating front office operations, and ensuring a welcoming environment for patients and visitors.

Qualifications

• Interpersonal Skills and Communication skills
• Experience in Receptionist Duties and Front Office Management
• Strong Customer Service skills
• Ability to manage multiple tasks and work in a fast-paced environment
• Excellent organizational and time management skills
• Proficiency in MS Office and basic computer skills
• Prior experience in healthcare or hospital settings is a plus
• Bachelor's degree in any field or relevant certification