FRONT OFFICE EXCECITIVE HOTEL -MALE ONLY

FRONT OFFICE EXCECUTIVE

JOB DESCRIPTION

Position : FRONT OFFICE EXCECUTIVE

Company : Kgees HILL TOWN HOTEL

Location : KATTAPPANA, KERALA

Reports To : MANAGER

KEY RESPONSIBILITIES

A front office executive's responsibilities include:

· Reception

Managing the reception area, greeting visitors, and ensuring the office is tidy

· Customer service

Answering phone calls, addressing complaints, and providing information about services

· Administrative tasks

Scheduling appointments, organizing files, and maintaining office supplies

· Supervisory

Supervising front office teams, assigning work, and providing guidance and support

· Record keeping

Maintaining records, keeping accurate records, and handling budgets and payrolls

· Guest interactions

Check-ins and checkouts, ensuring a pleasant stay, and handling guest departures

· Billing and payments

Preparing and presenting bills, and handling payments

· Other tasks

Handling incoming and outgoing mail and packages, performing light data entry, and monitoring employee attendance

Front office executives should demonstrate strong communication abilities, leadership, teamwork, and supervisory skills. They also need to have interpersonal skills, such as speaking, listening, and teamwork.

Job Type: Full-time

Pay: From ₹15,000.00 per month

Work Location: In person