Front Office Associate

Job Summary:

We are seeking a friendly, professional, and customer-focused Front Office Associate to be the first point of contact for our organization. The ideal candidate will play a crucial role in creating a welcoming and efficient front desk experience for visitors, clients, and employees. This role involves managing the front desk operations, answering queries, and performing administrative duties with professionalism and discretion.

Key Responsibilities:

• Greet and welcome visitors, clients, and employees in a courteous and professional manner.
• Answer and direct incoming phone calls promptly and efficiently.
• Manage the front desk area to ensure a clean and professional appearance at all times.
• Handle visitor registration, issue visitor passes, and notify employees of guest arrivals.
• Respond to inquiries via email, phone, or in person, providing accurate information.
• Manage meeting room bookings and maintain the scheduling calendar.
• Receive, sort, and distribute daily mail and deliveries.
• Maintain office supplies inventory and order replenishments when needed.
• Assist with administrative support tasks such as data entry, filing, document preparation, and record keeping.
• Ensure adherence to company policies, procedures, and security protocols.
• Coordinate with internal departments as needed for smooth office operations.

Requirements:

• Education: High School Diploma or equivalent (Bachelor’s degree preferred).
• Experience: 1-2 years of experience in a front office, receptionist, or administrative support role.
• Skills:
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Proficient in MS Office (Word, Excel, Outlook).
• Strong organizational and multitasking abilities.
• Ability to handle sensitive information with confidentiality.
• Customer service-oriented mindset.

Job Type: Full-time

Pay: ₹10,000.00 - ₹14,000.00 per month

Benefits:

• Food provided

Language:

• Hindi (Required)
• English (Required)

Work Location: In person