Front Office Associate

Company Description

Vasista Hospitality is a team of dynamic hotel consultants in India providing end-to-end solutions for the hospitality and hotel industry. We offer a wide range of expertise to deliver innovative hotel and hospitality consultancy. Whether you need help with a property in the pipeline or a new hotel, we provide extensive hotel management consulting services at every stage of the property. We are the youngest and most data-driven hospitality and hotel consultants in India.

Role Description

This is a full-time hybrid role for a Front Office Associate located in Siliguri, with some work from home acceptable. The Front Office Associate will handle day-to-day tasks including receptionist duties, managing phone calls, customer service, guest check-in, and maintaining effective communication with guests and staff.

Qualifications

• Proficiency in Phone Etiquette and Receptionist Duties
• Experience in Customer Service and Check-in procedures
• Strong Communication skills
• Excellent organizational and multitasking abilities
• Ability to work independently and as part of a team
• Previous experience in the hospitality industry is a plus
• High school diploma or equivalent