Front Office Associate

We are looking for a smart, polite, and customer-friendly Front Office Executive to join our hotel team. You will help ensure the guests have a smooth and pleasant stay.

Key Responsibilities:

• Welcome guests with a warm and professional attitude
• Handle check-in and check-out procedures
• Manage reservations
• Assist guests with queries, requests, and hotel information
• Coordinate with housekeeping and other departments
• Maintain records and update the system regularly
• Handle billing, payments, and basic cashiering
• Resolve guest issues politely and efficiently

Skills Required:

• Good communication skills
• Friendly and positive attitude
• Ability to handle multiple tasks
• Presentable and well-groomed

Qualifications:

• Graduate / Diploma in Hotel Management (preferred, not mandatory)
• Experience in front office or customer service is an advantage

What We Offer:

• Meal and accommodation (if applicable)
• Growth opportunities within the hotel

Job Type: Full-time

Pay: ₹12,000.00 - ₹16,000.00 per month

Benefits:

• Food provided

Experience:

• Front Office: 1 year (Required)

Language:

• English (Required)

Work Location: In person