Front Office Associate

Job Description

Company Description Raya Resorts, North Goa is a luxury retreat nestled in Assagao, North Goa, offering elegant accommodations, world-class amenities, and a serene escape near Goa’s top attractions. With spa facilities, an indoor pool, a sun terrace, and fine dining, the resort blends comfort with sophistication. Role Description This is a full-time on-site role for a Front Office Associate located in North Goa. The Front Office Associate will be responsible for managing reception duties, handling phone calls, providing customer service, overseeing the check-in process, and ensuring smooth communication within the resort. Day-to-day tasks include greeting guests, answering queries, coordinating with other departments, and ensuring a pleasant experience for all visitors. Qualifications Strong Phone Etiquette and Receptionist Duties skills Excellent Customer Service and Check-in skills Effective Communication skills Proficiency in using office management software and front desk systems Ability to work collaboratively in a team environment Previous experience in hospitality or a related field is an advantage High school diploma or equivalent education Show more Show less