Front Office Associate

Company Description

Nestled amidst the serene natural beauty of Kadamba Plateau Ribandar, Panjim in Goa, lies our prized gem - the Cadillac Diamond Casino. Situated within the luxurious confines of the DoubleTree by Hilton, our journey commenced in February 2021. As of May 2023, Cadillac Diamond Casino has blossomed into the largest land casino in Goa, offering an unparalleled entertainment experience. Our casino features a wide array of gaming tables and a serene and inviting ambiance, ensuring excitement for every enthusiast. At the heart of our success is our dedicated team, committed to delivering exceptional service and memorable experiences for every guest.

Role Description

This is a full-time on-site role for a Front Office Associate, located in North Goa. The Front Office Associate will be responsible for managing receptionist duties, handling phone calls with proper etiquette, providing excellent customer service, and managing the check-in process. They will ensure that guests receive a warm and friendly welcome and assist them as needed during their visit.

Qualifications

• Phone Etiquette and Receptionist Duties
• Customer Service experience
• Excellent Communication skills
• Strong interpersonal skills and a professional demeanor
• Ability to work effectively as part of a team
• Previous experience in the hospitality industry is a plus
• High school diploma or equivalent qualification