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Hotel The Sea View
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FRONT OFFICE ASSOCIATE

FRONT OFFICE ASSOCIATE

Hotel The Sea View

0 years

|

1 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Skills Required

management billing security maintenance communication

Work Mode

On-site

Job Type

Full Time

Job Description

Front Office Associate – Key Responsibilities

Guest Services
Welcome and greet guests warmly upon arrival.
Assist with check-in and check-out procedures efficiently.
Handle guest queries, requests, and complaints with professionalism.
Provide information about hotel facilities, services, and local attractions.
Reservations & Check-in
Manage room reservations and cancellations in the PMS (Property Management System).
Confirm guest details, assign rooms, and issue room keys.
Ensure accurate billing and maintain records for all reservations.
Communication
Answer phone calls, emails, and messages promptly and courteously.
Coordinate with other departments (Housekeeping, F&B, Security, Maintenance) for guest needs.
Maintain smooth communication between management and guests.

Job Type: Full-time

Pay: ₹13,000.00 - ₹16,000.00 per month

Benefits:

Food provided

Work Location: In person

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Hotel The Sea View

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