Front Office Associate

Job Title: Front Office Associate / Front Office Executive

Reports to: HR MANAGER
Location: Jasola Apollo
Employment Type: Full-Time

Job Summary:

The Front Office Associate is the first point of contact for clients, guests, and staff, providing professional reception and administrative support. This role involves managing the front desk, greeting visitors, handling phone calls, and ensuring smooth day-to-day front office operations.

Key Responsibilities:

• Greet and welcome visitors in a friendly and professional manner.
• Answer, screen, and forward incoming phone calls.
• Maintain a tidy and organized front desk and reception area.
• Provide accurate information to clients, guests, and staff regarding the organization’s services and facilities.
• Schedule appointments and manage calendars (if applicable).
• Handle incoming and outgoing mail and deliveries.
• Maintain visitor logs and issue visitor badges, if required.
• Coordinate with internal departments for meetings, bookings, or support services.
• Manage front office supplies and place orders as needed.
• Perform basic clerical duties such as data entry, filing, scanning, and email correspondence.
• Follow company procedures for security and emergency protocols.

Qualifications:

• High school diploma or equivalent; additional certification in office management or hospitality is a plus.
• Proven experience in a receptionist or administrative role is preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong communication and interpersonal skills.
• Professional appearance and a customer-focused attitude.
• Ability to multitask and handle pressure in a busy environment.
• Excellent organizational and time management skills.

Work Environment:

• Office or reception setting.
• May involve extended periods of sitting or standing.
• Interaction with clients, vendors, and all levels of staff.

Job Type: Full-time

Pay: ₹8,887.72 - ₹17,000.00 per month

Schedule:

• Day shift

Language:

• English (Preferred)

Work Location: In person