Front Office Associate

About the Role:

We are looking for a smart, friendly, and well-presented Front Office Executive to manage our salon reception and customer experience. Candidates with video editing or social media content creation skills will receive additional salary benefits.

Key Responsibilities:

Front Office & Customer Handling

• Warmly welcome clients and manage check-ins/check-outs
• Handle phone calls, enquiries, appointments, and scheduling
• Maintain client records and ensure smooth daily operations
• Coordinate with therapists/stylists for service flow
• Manage billing, payments, and daily reports
• Maintain the cleanliness and presentation of the front desk area

Marketing & Content (If skilled)

• Capture photos/videos of services, offers, and salon activities
• Edit reels, short videos, and promotional content
• Assist with social media posting and basic online engagement
• Support promotional campaigns and festive offers

Required Skills:

• Good communication and customer-handling skills
• Basic computer knowledge (Excel, billing software, etc.)
• Presentable, polite, and responsible
• Ability to multitask and work in a fast-paced environment

Additional Advantage (Extra Salary):

• Video editing skills (Reels, Shorts, Promo videos)
• Basic social media content creation
• Creative mindset for brand promotion
• Basic computer knowledge (Excel, billing software, etc.)
• Presentable, polite, and responsible
• Ability to multitask and work in a fast-paced environment

Experience:

Freshers or experienced candidates can apply
Salon/spa experience is a plus

Salary:

• Base salary: As per market standards

Job Types: Full-time, Permanent, Fresher, Freelance
Contract length: 24 months

Pay: ₹12,000.00 - ₹22,367.42 per month

Work Location: In person