Front Office Assistant

As a Front Office Assistant at Viraj Retreat, a 4-star hotel in Kollam, your role will be crucial in ensuring a smooth and pleasant experience for our guests. Your primary responsibility will involve managing front desk operations while delivering excellent customer service. Key Responsibilities: - Greet and assist guests during check-in and check-out processes - Manage reservations and promptly address guest inquiries - Collaborate with housekeeping and other departments to fulfill guest requirements - Maintain accurate guest records and front office reports Qualification Required: - Diploma or Bachelor's degree in Hotel Management or Diploma in Tourism Management - Proficiency in communication and basic computer skills - Possess a pleasant and professional demeanor If you are passionate about providing exceptional hospitality services and enjoy working in a dynamic environment, this full-time role with rotational shifts at Viraj Retreat could be the perfect fit for you. In addition to competitive compensation, we also offer a yearly bonus as a token of appreciation for your dedication and hard work as part of the Hotel Viraj Retreat family in Kollam.,