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Customer Support Executive

Manpowergroup Services India

1.0 - 5.0 years

3 - 5 Lacs

Mohali, Punjab, India

On-site

Key Responsibilities Provide excellent customer service by responding to customer inquiries via phone, email, chat, or other communication channels. Resolve customer issues promptly, ensuring customer satisfaction and retention. Assist customers with product or service information, order processing, and troubleshooting. Document customer interactions accurately in CRM systems. Collaborate with internal teams to escalate and resolve complex issues. Follow up with customers to ensure resolution and gather feedback. Maintain knowledge of company products, services, and policies to provide accurate information. Contribute to process improvements for better customer experience.

Posted 3 weeks ago

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