Hotel Midcity is a boutique hotel committed to delivering an exceptional hospitality experience through innovation and unparalleled service. Known for its luxurious accommodations, the hotel creates a welcoming "home away from home" environment for guests who value impeccable service and comfort. Hotel Midcity strives to surpass guest expectations while offering a unique and memorable stay.

Role Description

This is a full-time, on-site role for a Front Office Assistant based in Vijayawada. The Front Office Assistant will manage daily front desk operations, including welcoming guests, answering phone calls, scheduling appointments, and providing general administrative support. The role involves ensuring smooth communication with guests and staff while upholding the hotel’s high standards for customer service.

Qualifications

Strong interpersonal skills and excellent phone etiquette to provide exceptional guest service
Proficiency in appointment scheduling and familiarity with front desk operations
Administrative and clerical skills, including managing records and organizing documents
Ability to multitask and handle fast-paced environments efficiently
Proficiency in using office management software and tools
Previous experience in hospitality or front office roles is an asset
High school diploma or equivalent qualification

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Front Office Assistant