Hotel Midcity

Company Description Hotel Midcity is a boutique hotel that redefines hospitality through innovation and exceptional service standards. Known for delivering unparalleled luxury accommodations, the hotel offers a true home-away-from-home experience. Hotel Midcity is committed to exceeding guest expectations by providing a warm, inviting, and tailored stay for every visitor. It focuses on creating memorable experiences for guests who value the finest in comfort and service. Role Description This is a full-time, on-site role for a Front Office Assistant at Hotel Midcity, located in Vijayawada. The Front Office Assistant will be responsible for managing front desk operations, greeting guests upon arrival, handling phone calls, scheduling appointments, and performing clerical and administrative duties to ensure smooth day-to-day operations. This role demands professionalism, a welcoming demeanor, and the ability to assist with guest inquiries to maintain exceptional service standards. Qualifications Interpersonal Skills and outstanding Phone Etiquette for engaging with guests and addressing their needs effectively Proficiency in Appointment Scheduling and administrative procedures to ensure smooth operations Strong Administrative Assistance and Clerical Skills for handling documentation and maintaining records with accuracy Excellent verbal and written communication skills Customer service experience, preferably in the hospitality industry Proficiency in office software and familiarity with front desk systems is a plus High school diploma or equivalent; additional certification in hospitality management is advantageous