Front Desk Receptionist

0 - 31 years

0 Lacs

Posted:3 months ago| Platform: Apna logo

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Work Mode

Remote

Job Type

Full Time

Job Description

We are looking for a friendly, organised, and reliable Front Desk Receptionist to manage the front office of our Paying Guest/Hostel facility. You will be the first point of contact for residents, visitors, and inquiries, ensuring smooth day-to-day operations and a welcoming environment. Key Responsibilities:Greet and assist guests/residents and visitors courteously. Handle check-ins and check-outs efficiently. Maintain records of guest/resident information, room allocation, and payments. Respond to phone calls, emails, and walk-in inquiries. Collect rent and issue receipts; maintain accurate billing records. Coordinate with housekeeping and maintenance staff. Address and resolve complaints or escalate issues as needed. Enforce PG rules and maintain discipline among residents. Maintain visitor logs and ensure security protocols are followed. Monitor inventory of office and housekeeping supplies. Requirements:High school diploma or equivalent; a diploma in hospitality is a plus. Prior experience in front desk or receptionist roles preferred. Proficient in MS Office and basic record-keeping. Strong communication and interpersonal skills. Ability to handle stressful situations with calm and professionalism. Basic knowledge of local regulations and safety procedures.

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