Front Desk Receptionist

Job Description :

To guide patients and attendants to various health services provided by the hospital

· Ensure that right billing takes place based on the kind of service required by the patient

· Readily help the patient and attendant

· Solving the problems of the patient and clear the queries regarding their case

· Keeping track of upper end patients

· Problems being diverted from operational departments for proper solution

· Guiding the patient to right departments

· Arranging the standees with proper type of brochures

· Forwarding the complaints to grievance officer

· Delivering the reports to the patient

· Sending the reports to the MRD department after every 15 days

· Giving the letters, Railway / air concession forms to the patient

· Scheduling and rescheduling the appointments

· Helping the corporate in patients with proper correspondence with the corporate

· Preparing the complete TPA files and submitting to Finance department

· Submission of any deficiencies / queries raised by the insurance company

· Coordination with different departments of the hospital

· Based on the deployment the profile can be amended

· To be a part of the Quality Improvement Initiative & Protocols of the organization.

Qualification: Graduate in any stream/PG / Diploma in any stream

Experience- 0-3 years

Contact Name: Samruddhi Panchal
Contact No. - +91 7303584467

Email ID : Samruddhi.Panchal@kokilabenhospitals.com

Job Type: Full-time

Pay: From ₹18,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)

Location:

• Andheri, Mumbai, Maharashtra (Preferred)

Work Location: In person