Front Desk Receptionist

Roles of a Front Desk Receptionist

1. First Point of Contact – Representing the organization to visitors, clients, and employees.

2. Communication Bridge – Handling incoming and outgoing communication (calls, emails, messages).

3. Administrative Support – Assisting different departments with clerical tasks.

4. Customer Service Provider – Ensuring visitors and clients have a smooth experience.

5. Coordinator – Managing appointments, meetings, and schedules.

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Responsibilities of a Front Desk Receptionist

1. Reception & Guest Handling

• Greet visitors warmly and make them feel welcome.

• Maintain a professional and positive appearance at all times.

• Guide visitors to the correct person or department.

• Maintain visitor records (sign-in/out).

2. Communication Management

• Answer, screen, and forward phone calls.

• Respond to emails and inquiries.

• Deliver accurate messages to staff.

3. Scheduling & Coordination

• Manage meeting room bookings and appointments.

• Assist in organizing events or office activities.

• Coordinate with staff for smooth operations.

4. Administrative Support

• Maintain front office supplies and inventory.

• Handle basic clerical tasks (filing, data entry, photocopying, scanning).

• Assist HR/Management in documentation when required.

5. Security & Compliance

• Monitor visitor access and maintain security procedures.

• Follow company policies regarding confidentiality and data safety.

6. Office Maintenance

• Ensure the reception area is tidy, organized, and presentable.

• Report repairs or maintenance issues to admin/housekeeping.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Education:

• Bachelor's (Preferred)

Experience:

• total work: 1 year (Preferred)

Work Location: In person