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Al Samia Enterprises
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Front Desk Receptionist

Front Desk Receptionist

Al Samia Enterprises

1 years

3 Lacs

india

Posted:3 hours ago| Platform: GlassDoor logo

Apply

Skills Required

resolve empathy schedule billing payments coordination healthcare timing excel word

Work Mode

On-site

Job Type

Full Time

Job Description

Patient interaction and support:
Greet and assist patients upon arrival.
Answer patient inquiries and resolve issues via phone, email, or in person.
Provide comfort and guidance to patients and visitors.
Address patient complaints and feedback with empathy and professionalism.
Administrative and clerical tasks:
Manage patient registrations and maintain accurate records.
Schedule and confirm patient appointments.
Process billing and insurance claims.
Collect payments from patients.
Maintain the confidentiality of patient information.
Coordination and communication:
Coordinate with medical staff to ensure seamless patient care.
Serve as a liaison between patients and healthcare providers.
Orient new patients to hospital departments and services.

Job Type: Full-time

Pay: Up to ₹30,000.00 per month

Benefits:

Flexible schedule
Health insurance
Leave encashment
Paid sick time
Paid time off
Provident Fund

Application Question(s):

please apply only u are fluent or good in english , And timing are 11 to 8 for tuesday , wednesday , thursday . and saturday And bcoz of opd mon and friday timing are 1:30 to 9:30 so if you are comfortable then only apply

Education:

Bachelor's (Preferred)

Experience:

Admin: 1 year (Preferred)
Front desk: 1 year (Preferred)
Medical receptionist: 1 year (Preferred)
Microsoft Excel: 1 year (Preferred)
Microsoft Word: 1 year (Preferred)

Language:

Fluent english (Required)

Location:

Chembur, Mumbai, Maharashtra (Required)

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