Front Desk Operator

Job Overview:

We are seeking a proactive and courteous Front Desk Operator to manage all front desk activities and ensure smooth communication between visitors, clients, and internal teams. This role is ideal for freshers or candidates with up to 1 year of experience who possess strong communication and interpersonal skills.

Key Responsibilities:

• Operate the telephone switchboard, answer and route incoming calls professionally
• Greet and assist visitors, clients, and vendors upon arrival
• Maintain a neat and organized front desk/reception area
• Manage appointment scheduling and meeting room reservations
• Handle general inquiries and provide accurate information to callers and walk-ins
• Manage incoming and outgoing couriers, mails, and deliveries
• Maintain visitor logs and security protocols for guest entries
• Support basic administrative tasks such as data entry, filing, and documentation
• Coordinate with internal departments for messages and follow-ups

Qualifications & Skills:

• Graduate or Diploma in any stream (preferred)
• 0–1 year of experience as a Front Desk Operator/Receptionist/Telephone Operator (Freshers welcome)
• Proficiency in MS Office applications (Excel, Word, Outlook)
• Strong communication skills—both verbal and written
• Pleasant personality with a customer-centric approach
• Ability to multitask and handle front office operations efficiently
• Familiarity with office equipment (e.g., printers, fax machines, switchboards) is a plus
• Punctual, professional, and well-organized

Job Types: Full-time, Permanent, Fresher

Schedule:

• Day shift
• Morning shift

Language:

• English (Preferred)

Work Location: In person